Compare leading automation and digital operations service providers that help Global Capability Centers improve operational efficiency through RPA, workflow automation, low-code platforms, process intelligence, and knowledge management solutions.
Automate repetitive and rule-based business processes using Robotic Process Automation (RPA) platforms and implementation partners for finance, HR, IT, operations, and customer support functions.
Sii Poland
Sii Poland was founded in 2006 by Gregoire Nitot in Warsaw and has grown into Poland number one technology consulting provider with over 7500 employees and annual revenue exceeding 2.1 billion PLN approximately 500 million euros. The company operates from 14 offices across Poland plus international locations in Sweden Ukraine and India serving over 200 clients globally.
Poland · Gdansk, Krakow, Warsaw, Wroclaw
7500+
Jiffy.ai
Jiffy.ai was founded in 2018 by Babu Sivadasan along with Rajmohan Harindranath Payeli Ghosh Krishnan Subramanian and others and is headquartered in Milpitas California United States with its primary development center located in HSR Layout Bengaluru Karnataka India. The company is privately held and has raised a total of 71.
India · Bengaluru, Thiruvananthapuram
150+
Comarch
Comarch was established to deliver financial and treasury solutions for the region. They specialize in Treasury Management, Banking, and Payment platforms for GCCs. Their services include cash management, treasury operations, and payment processing. Comarch differentiates through comprehensive financial suite and local expertise. They serve clients in BFSI, Technology, and Manufacturing sectors.
Poland · Kraków, Warsaw, Wrocław
5000+
Wipro HOLMES
Wipro Limited was founded in 1945 by Mohamed Premji and is headquartered in Bengaluru Karnataka India. The company is publicly listed on the New York Stock Exchange under the ticker symbol WIT and on the National Stock Exchange of India. Wipro employs approximately 233000 professionals across 65 countries and generated annual revenue of 890 billion Indian rupees approximately 10.
India · Bengaluru, Chennai, Hyderabad, Kochi, Kolkata, Mumbai, NCR (Gurgaon / Noida / Delhi), Pune
233000+
EdgeVerve Systems
EdgeVerve Systems is a global software products company and a wholly owned subsidiary of Infosys. Established in 2014 and headquartered in Bengaluru, EdgeVerve develops enterprise platforms that support automation, artificial intelligence, and digital transformation across financial and operational processes.
India · Bengaluru, Pune
2500+
Automation Anywhere (India)
Automation Anywhere was founded in 2003 by Mihir Shukla and is headquartered in San Jose California United States with its largest product development and innovation center located in Bengaluru Karnataka India. The company is privately held and has raised approximately 840 million dollars in total funding from investors including SoftBank Vision Fund Salesforce Ventures and Goldman Sachs achieving a valuation of 6.
India · Bengaluru
1000+
Streamline enterprise workflows and approvals across departments using workflow automation platforms and process orchestration solutions built for scalable GCC operations.
ANSR
ANSR was founded in 2004 and is headquartered in Bengaluru Karnataka India with additional offices in the United States United Arab Emirates Poland and Canada. As a privately held company backed by Accenture and Accel Partners ANSR has raised over 344 million dollars in total funding.
India · Bengaluru, Chennai, Hyderabad, Pune
1146
ITSelecta Talent Solutions
ITSelecta Talent Solutions was founded in 2016 by Alessandro Lombardi and Bartłomiej Lenartowski and is headquartered in Kraków Poland. The company was formed in October 2023 through the merger of ITSelecta Recruitment and Octopus Partners Recruitment combining over 15 years of recruitment expertise in Poland and Europe.
Poland · Kraków
6
Yoma Business Solutions
Yoma Business Solutions Private Limited was founded in 2012 as a brand and incorporated on July 8 2016 and is headquartered in Gurgaon Haryana India with additional offices in Bangalore Mumbai Chennai Hyderabad Pune Kolkata and Delhi. The company is a privately held subsidiary of the BYLD Group.
India · Bengaluru, Chennai, Hyderabad, NCR (Gurgaon / Noida / Delhi), Pune
2635+
HRK
HRK S.A. was founded in 2000 by Zbigniew Woźniakowski and Tomasz Sokołowski and is headquartered in Warsaw Poland with additional branches in Poznań Katowice Wrocław Kraków Łódź and Gdańsk. The company is a publicly traded joint-stock company listed on the Polish market. HRK employs approximately 218 professionals and has supported over 30000 recruitment processes and 105000 employees in payroll administration.
Poland · Kraków, Łódź, Warszawa, Wrocław
218+
LeasingTeam Poland
LeasingTeam Group was founded in 2004 by Maciej Majewski and Andzelika Majewska and is headquartered in Warsaw Poland at Tasimowa 7 with operations across all major Polish cities and additional presence in Germany Czech Republic and Romania. The group is privately held with exclusively Polish capital and employs approximately 74 internal professionals.
Poland · Warsaw
150+
SHIMI Poland
SHIMI Sp. z o.o. was founded in 2009 as an IT consultancy company and is headquartered in Warsaw Poland with additional presence in Belgium. The company is privately held as a Polish limited liability company and employs approximately 15 professionals. SHIMI generated 9.4 million PLN turnover in 2024 approximately 2.2 million USD.
Poland · Krakow, Warsaw
15+
Enable faster application development and internal process digitization through low-code and no-code platforms designed for enterprise agility and operational scalability.
TQuanta
TQuanta Inc was founded in 2010 by Yogesh Babu Rama and is headquartered in Hyderabad Telangana India with additional offices in Noida the United States and Canada. The company is privately held and employs approximately 144 professionals. TQuanta has deployed over 6000 consultants across various technologies for over 30 premium clients since inception.
India · Hyderabad
200+
Tangentia
Tangentia Inc was founded in 2003 by Vijay Thomas and is headquartered in Toronto Ontario Canada with offices in India Thiruvananthapuram and Goa the United States Mexico and the United Arab Emirates. The company is privately held and employs approximately 143 professionals with the majority based in India. Tangentia generates an estimated annual revenue between USD 5 million and USD 55 million.
India · Bengaluru, Mumbai, NCR (Gurgaon / Noida / Delhi), Thiruvananthapuram
150+
Michael Page Poland
Michael Page Poland was established to support recruitment and SSC advisory in the region. They specialize in Finance, Accounting, and Shared Services staffing for GCCs. Their services include talent mapping, executive search, and market intelligence. Michael Page differentiates through deep sector knowledge and global network. They serve clients in BFSI, Technology, and Manufacturing sectors.
Poland · Katowice, Warsaw, Wrocław
400+
SheWork
SheWork was founded in 2019 by Pooja Bangad and Tushar Kulkarni and is headquartered in Pune Maharashtra India with additional presence in the United States. The company is privately held and employs approximately 37 professionals. SheWork generates an estimated annual revenue between USD 1 million and USD 5 million.
India · Bengaluru, Chennai, Mumbai, NCR (Gurgaon / Noida / Delhi), Pune
50+
2COMS Group
2COMS Consulting Private Limited was incorporated on April 7 1993 and is headquartered in Kolkata West Bengal India with over 25 operation centers across the country and a presence in 7 countries including Brazil United Kingdom United Arab Emirates Australia and Singapore. The company is privately held and employs between 826 and 1500 professionals. 2COMS generates an estimated annual revenue of USD 4.4 million.
India · Bengaluru, Hyderabad, Kolkata, NCR (Gurgaon / Noida / Delhi), Pune
1000+
Adecco Poland
Adecco Poland was established to support recruitment and SSC advisory in the region. They specialize in Finance, Accounting, and Shared Services staffing for GCCs. Their services include talent mapping, executive search, and market intelligence. Adecco differentiates through deep sector knowledge and global network. They serve clients in BFSI, Technology, and Manufacturing sectors.
Poland · Kraków, Warsaw, Wrocław
300+
Analyze operational workflows, identify inefficiencies, and optimize enterprise processes using process mining tools and operational intelligence platforms.
Armaxon Poland
ARMAXON S.L. is a Process Intelligence and Task Mining consulting firm headquartered in Andorra la Vella Andorra with service delivery centers in Poland the United Kingdom Hungary and Serbia. The company is privately held and employs over 30 certified Process Mining consultants delivering professional services worldwide. The company is led by CEO Armen Gevorkian.
Poland · Warsaw
30+
Capgemini India
Capgemini SE was founded in 1967 by Serge Kampf and is headquartered in Paris France. Capgemini India is the Indian subsidiary and is one of the largest technology consulting and services providers in the country with over 150000 professionals across Bengaluru Mumbai Hyderabad Pune Chennai and NCR.
India · Bengaluru, Chennai, Hyderabad, Kolkata, Mumbai, NCR (Gurgaon / Noida / Delhi), Pune
150,000+
SAP Signavio India
SAP Signavio was originally founded as Signavio GmbH in 2009 in Berlin Germany and was acquired by SAP SE in 2021 to form the core of SAP business process transformation portfolio. The company is headquartered in Walldorf Germany with 11 offices across 7 countries including an India presence through SAP Labs India in Bengaluru. SAP Signavio employs approximately 525 professionals globally.
India · Bengaluru, Mumbai
500+
PwC Poland
PwC Poland was established to support consulting and GBS advisory in the region. They specialize in Finance, Accounting, and Shared Services advisory for GCCs. Their services include operating model design, transformation, and talent advisory. PwC differentiates through deep sector knowledge and global network. They serve clients in BFSI, Technology, and Manufacturing sectors.
Poland · Kraków, Warsaw, Wrocław
3000+
Sii Poland
Sii Poland was founded in 2006 by Gregoire Nitot in Warsaw and has grown into Poland number one technology consulting provider with over 7500 employees and annual revenue exceeding 2.1 billion PLN approximately 500 million euros. The company operates from 14 offices across Poland plus international locations in Sweden Ukraine and India serving over 200 clients globally.
Poland · Gdansk, Krakow, Warsaw, Wroclaw
7500+
Tech Mahindra
Tech Mahindra Limited is a publicly-listed Indian multinational technology company listed on Indian stock exchanges, and part of the Mahindra Group. With revenues exceeding USD 5.5 billion, Tech Mahindra provides digital transformation, consulting, and engineering services.
India · Bengaluru, Chennai, Hyderabad, Noida, Pune
150000+
Centralize organizational knowledge, documentation, SOPs, and operational intelligence using knowledge management platforms designed for distributed GCC teams.
Asseco Poland
Asseco Poland was established to deliver banking and treasury solutions for the region. They specialize in Treasury Management, Banking, and Payment platforms for GCCs. Their services include cash management, treasury operations, and payment processing. Asseco differentiates through comprehensive financial suite and local expertise. They serve clients in BFSI, Technology, and Manufacturing sectors.
Poland · Kraków, Warsaw
2000+
Haptik
Founded in August 2013 in Mumbai India by Aakrit Vaish and Swapan Rajdev Haptik is one of the oldest and most established conversational AI platforms in India. The company was acquired by Reliance Industries' Jio Platforms in 2019 for approximately 100 million USD and now operates as Jio Haptik Technologies Limited.
India · Mumbai
300+
SentiOne
SentiOne LLC was founded in 2011 by Kamil Bargiel Bartosz Bazinski and Michal Brzezicki and is headquartered in Gdansk Poland. The company is privately held and venture capital-backed with total funding of approximately 4 million dollars from investors including Trigon TFI and Augere Venture. SentiOne employs approximately 90 professionals and generates an estimated annual revenue of 22.1 million dollars.
Poland · Warsaw
200+
Zoho Corporation
Founded in 1996 by Sridhar Vembu and Tony Thomas as AdventNet Zoho Corporation is a privately held bootstrapped Indian multinational technology company headquartered in Chennai Tamil Nadu. With over 19000 employees worldwide and approximately 1.48 billion dollars in revenue for FY25 Zoho serves more than 1 million paying customers and 150 million users across 150 plus countries.
India · Chennai
17000+
SER Solutions Polska
SER Solutions Polska (S.E.R. Solutions Polska Sp. z o.o.) is the Polish subsidiary of SER Group a global leader in Intelligent Content Automation headquartered in Bonn Germany. Established in Poland in 2004 and headquartered in Warsaw the company employs approximately 550 professionals. SER Group was founded in 1984 and has been named a Leader in the Gartner Magic Quadrant for Document Management in 2024.
Poland · Warsaw
550
Freshworks
Freshworks Inc. (NASDAQ: FRSH) is a global SaaS company founded in 2010 by Girish Mathrubootham and Shan Krishnasamy in Chennai India. Headquartered in San Mateo California Freshworks is publicly traded with approximately 5000 plus employees across 13 global locations including major engineering hubs in Chennai Bengaluru and Hyderabad. The company reported 838.
India · Bengaluru, Chennai, Hyderabad
5000+
As Global Capability Centers (GCCs) scale, operational complexity increases across functions such as finance, HR, IT, customer operations, procurement, and enterprise support. Enterprises are increasingly turning to automation and digital operations service providers to improve efficiency, reduce manual effort, standardize workflows, and enable scalable service delivery.
Automation within GCCs is no longer limited to cost reduction. Modern enterprises are using automation technologies to improve productivity, accelerate decision-making, enhance employee experience, and transform GCCs into digitally enabled operational hubs.
Automation and digital operations providers support enterprises across multiple areas — from robotic process automation and workflow orchestration to low-code development, process intelligence, knowledge management, and AI-driven intelligent operations.
RPA providers help organizations automate repetitive and rules-based tasks across business functions.
Common use cases include:
By reducing manual effort, RPA improves speed, accuracy, and operational efficiency.
Workflow automation platforms help enterprises digitize and orchestrate business processes across teams and systems.
This includes:
Workflow automation improves visibility, accountability, and process consistency across distributed GCC teams.
Low-code platforms enable GCC teams to rapidly build internal applications and automate workflows without extensive software development effort.
Service providers help organizations:
This enables faster innovation and operational agility within GCC environments.
Process mining providers help organizations analyze how processes actually operate across enterprise systems.
These platforms enable:
Process mining helps enterprises move from assumption-driven optimization to data-driven operational improvement.
As GCCs grow, knowledge fragmentation becomes a major operational challenge.
Knowledge management providers help enterprises:
Strong knowledge systems improve operational continuity and scalability.
Modern automation initiatives increasingly combine AI with workflow automation and RPA.
Providers support:
This enables GCCs to move beyond task automation toward intelligent operations.
Automation initiatives require integration across ERP, CRM, HRMS, ITSM, and collaboration platforms.
Automation partners help organizations:
This creates connected and scalable digital operations environments.
In summary, automation and digital operations service providers help enterprises transform GCCs into scalable, technology-enabled operational centers by improving efficiency, enabling intelligent workflows, and reducing operational complexity.
Selecting the right automation partner is critical because automation initiatives directly impact operational efficiency, scalability, employee experience, and long-term digital transformation outcomes.
Organizations should evaluate providers across multiple dimensions — from process expertise and platform capabilities to integration, governance, AI readiness, and change management support.
Before evaluating vendors, organizations should identify what they want to achieve.
Common goals include:
Clear objectives help align provider capabilities with business priorities.
Automation success depends heavily on process understanding.
Look for providers with expertise in:
Domain expertise significantly improves implementation quality.
Different automation platforms serve different use cases.
Evaluate:
Technology flexibility is critical for long-term scalability.
Automation cannot operate in silos.
Ensure providers can integrate with:
Strong integration capability improves operational continuity.
Enterprise automation requires governance frameworks.
Evaluate whether the provider supports:
This becomes increasingly important as automation adoption expands.
The future of GCC operations is increasingly AI-driven.
Organizations should evaluate:
Providers with strong AI roadmaps will be better aligned with future transformation goals.
Automation initiatives often fail due to poor adoption.
Strong providers help with:
Technology implementation alone is not enough.
Automation should be evaluated beyond short-term cost savings.
The best providers help organizations:
The most successful GCC automation initiatives combine process expertise, scalable technology, AI readiness, and operational alignment.
The right automation partner helps enterprises build digitally enabled GCCs that are efficient, scalable, and future-ready.
Get the latest insights, research reports, and industry analysis delivered directly to your inbox.
Join executives, analysts, and industry leaders who rely on Business of GCC for trusted intelligence on the Global Capability Center ecosystem.
Subscribe to receive:
Data-driven updates on the GCC ecosystem
No spam. No promotional clutter. Just curated GCC industry intelligence. Unsubscribe anytime.
