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NICE RPA logo

NICE RPA

NICE Ltd was founded in 1986 and is headquartered in Hoboken New Jersey United States with its Polish subsidiary Nice Polska Sp. z o.o. headquartered in Pruszkow near Warsaw Poland. The Polish entity was established on June 27 2001. NICE Ltd is publicly listed on the Tel Aviv Stock Exchange under the ticker NICE with a market capitalization of approximately USD 15.5 billion.

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About NICE RPA

NICE Ltd was founded in 1986 and is headquartered in Hoboken New Jersey United States with its Polish subsidiary Nice Polska Sp. z o.o. headquartered in Pruszkow near Warsaw Poland. NICE RPA has been recognized as a Leader by Everest Group in its RPA Products PEAK Matrix Assessment. The NEVA platform serves over 1000 enterprise customers globally across banking financial services insurance healthcare retail telecommunications and public sectors. The company has over 20 years of domain expertise in robotic process automation and holds industry-wide standards in the RPA domain.

The Polish entity was established on June 27 2001. The company generated annual revenue of USD 2.78 billion in 2024 and employs approximately 8730 professionals globally. The platform includes NEVA Discover for AI-driven process and task mining Automation Studio for drag-and-drop bot development NEVA Attended Automation for real-time desktop assistance and NEVA Unattended Automation for back-office process automation. NICE has completed 25 acquisitions including Brand Embassy and Causata and serves global brands with AI-driven customer experience and automation solutions.

NICE Ltd is publicly listed on the Tel Aviv Stock Exchange under the ticker NICE with a market capitalization of approximately USD 15.5 billion. NICE provides the NEVA NICE Employee Virtual Attendant platform an AI-powered automation platform that combines attended and unattended robotic process automation intelligent process discovery and AI-powered automation into a single integrated suite. The Poland subsidiary supports clients across Central and Eastern Europe including shared service centers and GCC organizations.

Company Information

Parent Company

NICE Ltd

Year Founded

1986

GCC engagement

Works with GCCs

Customer size

Enterprise

GCC Focus & Locations

Regions

India

Delivery centers

GdanskKrakowWarsawWroclaw

Services & Capabilities

Service categories

RPA Platforms

Specific services

AI-Powered Task MiningAttended RPABack-Office AutomationContact Center AutomationDesktop AutomationProcess Discovery and MiningUnattended RPAWorkflow Orchestration

Technology

Technology expertise

  • Automation Studio
  • NEVA Attended Automation
  • NEVA Discover (Process Mining)
  • NEVA RPA Platform
  • NEVA Unattended Automation

Client Experience

Customer size

Enterprise

Industries served

Retail & E-commerceInsuranceTelecomHealthcare & PharmaBanking & Financial ServicesManufacturing

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