TTEC Poland

TTEC Holdings; Inc. was founded in 1982 by Kenneth D. TTEC serves approximately 750 clients across financial services; healthcare; public sector; telecom; technology; media; travel and hospitality; automotive; and retail verticals. The Krakow location serves as the core of TTEC's Poland delivery operations; supporting complex; multilingual CX programs at scale with 350+ total seats and 3 training facilities. TTEC Digital provides CCaaS; CRM; and AI technology solutions including AWS; Cisco; Genesys; Google; and Microsoft platforms. Kenneth D. Tuchman serves as Chairman & CEO; with Judi Hand as Chief Revenue Officer.

Tuchman and is headquartered in Englewood; Colorado; USA. The company operates with approximately 58;000 customer care associates; consultants; technologists; and CX professionals across 22 countries on six continents. Opolska 110; Krakow 31-323. The company provides customer support; lead generation; and revenue acceleration services in 20 languages including Arabic; Croatian; Czech; Dutch; English; French; German; Greek; Italian; Japanese; Mandarin; Norwegian; Polish; Portuguese; Romanian; Spanish; Swedish; Turkish; Ukrainian; and Vietnamese.

The company is a global customer experience (CX) outsourcing partner for marquee and disruptive brands and public sector clients; listed on NASDAQ (TTEC). TTEC Poland was established in Krakow in 2020; with a delivery center at ul. TTEC Poland was awarded Gold for Best Multilingual Customer Service at the 2022 European Contact Centre & Customer Service Awards (ECCCSA). TTEC's GCC engagement involves providing CX outsourcing; contact center operations; AI-enabled engagement; and omnichannel orchestration to Global Capability Centers and shared service centers operating across Poland and Central Europe.