Arteria

Arteria S.A. was founded in 2004 and is headquartered in Warsaw; Poland. Arteria operates through an integrated ecosystem combining Arteria Customer Experience (contact center); Polymus (marketing communication); Sellpoint (sales); Arteria Logistics (logistics); ADS; and Trimtab (IT solutions). Arteria's GCC engagement involves providing comprehensive customer experience solutions; contact center services; and BPO outsourcing to Global Capability Centers and shared service centers operating across Poland. Marcin Marzec serves as CEO of Arteria Capital Group; with Katarzyna Piskorska as CEO of Arteria Customer Experience division and Bolesław Gidziński as Partner for Business and Technology Development.

The Arteria Capital Group has grown from a call center operator to Poland's largest BPO organization; employing over 5;000 people across 20 locations and handling 150 projects monthly in over 20 languages. Arteria has been ranked among the best contact center companies in Poland by Business Insider Polska and received the Customer Experience award in the Najlepszy Partner w Biznesie report by Home&Market magazine. Arteria operates 11 locations in Poland delivering over 2;200 seats as a multilingual hub. The company implements AI technologies to enhance customer experience while maintaining human expertise.

The company serves more than 450 clients worldwide across retail; banking; insurance; healthcare; and public sectors. The company's Contact Center division provides omnichannel customer service through phone; email; chat; online forms; and voicebots. The company was also named Lider Obsługi Klienta 2025 by Gazeta Finansowa and featured in the Top AI driven Companies 2025 publication for Central and Eastern Europe. The company serves diverse industries with multilingual support covering Europe and MENA markets.