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Servetel

Servetel Communications Private Limited was founded in 2017 by Karan Chhabra and is headquartered in Gurugram; India. The company is a cloud-based telephony services provider that simplifies business communication through innovative cloud solutions. Servetel was rebranded to Acefone in 2025; with the website now redirecting to Acefone's platform.

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About Servetel

Servetel Communications Private Limited was founded in 2017 by Karan Chhabra and is headquartered in Gurugram; India. Servetel employs approximately 50+ professionals and serves over 2;000 global businesses across India and international markets. Servetel's GCC engagement involves providing cloud contact center infrastructure and telephony solutions to enterprises and Global Capability Centers operating across India. The company's Contact Center Studio provides predictive dialer; preview dialer; ratio dialer; and auto dialer capabilities to enhance agent productivity.

The company is a cloud-based telephony services provider that simplifies business communication through innovative cloud solutions. The company's solutions include toll-free numbers; virtual business numbers; IVR; call broadcasting; missed call services; bulk SMS; voice broadcasting; hosted PBX; and voice bots. The company serves diverse industries including technology; automotive; healthcare; retail; and financial services with notable clients including Uber; SAP; Cipla; Cars24; RadioCity; Godrej; Manyavar; Honda; and OLA. Karan Chhabra serves as CEO & Founder; with over a decade of cloud industry experience through Real Time Data Services.

Servetel was rebranded to Acefone in 2025; with the website now redirecting to Acefone's platform. The company's cloud-based omnichannel Customer Experience platform; AceX; hosts powerful products including Interactions Hub (unified communication platform); Contact Center Studio (powerful dialer); API Connect (communication API suite); and Campaigns (mass outreach product). Servetel maintains offices in Gurugram with presence in Mumbai and Bangalore. Servetel's platform supports industry-leading integrations to ensure efficient and effective customer experience.

Company Information

Parent Company

Acefone (Real Time Data Services)

Year Founded

2019

GCC engagement

Works with GCCs

Customer size

Mid-Market

GCC Focus & Locations

Regions

India

Delivery centers

Gurugram

Services & Capabilities

Service categories

Contact Center Software

Specific services

API ConnectAuto DialerBulk SMSCall BroadcastingCampaignsContact Center StudioHosted PBXInteractions HubIVR SystemsMissed Call ServicesNumber MaskingPredictive DialerPreview DialerRatio DialerToll-Free NumbersVirtual NumbersVoice BotsVoice Broadcasting

Technology

Technology expertise

  • Call Broadcasting
  • Cloud Contact Center
  • Cloud Telephony
  • IVR
  • Toll-Free Numbers
  • Virtual Numbers
  • Voice Bots

Client Experience

Customer size

Mid-Market

Industries served

Retail & E-commerceLogistics & Supply ChainHealthcare & PharmaBanking & Financial ServicesTechnologyAutomotive

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