MyOperator

MyOperator; operated by VoiceTree Technologies; was founded in 2011 by Ankit Jain and Pratik Jain in Noida; India. The company is headquartered in Noida with presence in New Delhi and other locations. MyOperator's GCC engagement involves providing cloud communication management solutions and contact center software to enterprises and Global Capability Centers operating across India. The company acquired Ziffy in 2021 to expand into tier-2 and tier-3 cities. MyOperator's TIRE engine enables brands to launch IVR systems in just 30 minutes.

The company began as a bootstrapped cloud telephony venture and has evolved into India's first integrated WhatsApp + Call platform; now operating as a Business AI Operator. The company's product portfolio includes cloud call center/contact center software; WhatsApp API; IVR and toll-free numbers; multi-store telephony; enterprise mobility; chatbots; and voicebots. MyOperator handled the backend operations for PM Modi's Mann Ki Baat program; managing lakhs of calls and messages monthly. The company operates on a SaaS-based revenue model with rental and usage-based pricing.

MyOperator employs approximately 235 professionals and serves over 12;000 businesses; powering 2 billion+ conversations. MyOperator's platform unifies calls; WhatsApp; and AI-powered chat and voice bots into a single autonomous system; helping businesses eliminate tool fragmentation; operate 24/7; and deliver intelligent scalable customer experiences. The company serves diverse industries with notable clients including Amazon; Apollo Hospitals; Domino's; Lenskart; Big FM; Astrotalk; Razorpay; and TCS. Ankit Jain serves as CEO; with Pratik Jain as COO and Shivam Dixit as Chief Revenue Officer.