Cybage Software logo

Cybage Software

Cybage Software was founded in 1995 by Arun Nathani and Deepak Nathani in Pune; India. The company has grown from 4 employees to over 7;500 professionals serving 250+ active clients across media; travel; retail; logistics; healthcare; fintech; and technology sectors. Cybage is headquartered in Pune with development centers in Hyderabad; Gandhinagar; and global sales offices in the US; UK; and other regions.

About Cybage Software

Cybage Software was founded in 1995 by Arun Nathani and Deepak Nathani in Pune; India. The company reported revenue of INR 2;540 crore in FY25 and is a privately held organization. The company's proprietary AI-first workforce management platform; ExcelShore; manages operations and delivery processes across global teams. Cybage has been assessed at CMMI Level 5 and holds ISO 27001 certification. Cybage operates development centers in Pune; Hyderabad; and Gandhinagar with a strong presence across all major Indian GCC hubs.

The company has grown from 4 employees to over 7;500 professionals serving 250+ active clients across media; travel; retail; logistics; healthcare; fintech; and technology sectors. Cybage's GCC engagement involves providing technology consulting; product engineering; and customer experience solutions to Global Capability Centers and enterprises across India and globally. The company's expertise spans cloud computing; data analytics; AI/ML; digital transformation; enterprise business solutions; and technical support services.

Cybage is headquartered in Pune with development centers in Hyderabad; Gandhinagar; and global sales offices in the US; UK; and other regions. Cybage provides digital product engineering services; cloud-native platform development; legacy system modernization; platform integration; and support and maintenance. The company serves marquee clients including Microsoft; Google; Dell; Symantec; and LexisNexis. Arun Nathani serves as CEO & Managing Director; with Jagat Pal Singh as Chief Operating Officer. The company celebrates over 30 years of business excellence and continues to expand its global footprint.

Company Information

Parent Company

Cybage Software Private Limited

Year Founded

1995

GCC engagement

Works with GCCs

Customer size

Enterprise

GCC Focus & Locations

Regions

India

Delivery centers

Services & Capabilities

Service categories

Contact Center Software

Specific services

AI-First Workforce Management (ExcelShore)Application Development & MaintenanceCloud-Native DevelopmentDocumentationEnterprise PortalsIndependent Testing & Quality AssuranceLegacy System ModernizationMIS & Data AnalyticsNew Product DevelopmentPlatform IntegrationProduct Life Cycle ManagementServices Oriented ArchitectureTechnical SupportUser Interface Design

Technology

Technology expertise

  • Cloud-Native Platform Development
  • Customer Experience Solutions
  • Digital Product Engineering
  • Enterprise Business Solutions
  • Technical Support Services

Client Experience

Customer size

Enterprise

Industries served

Retail & E-commerceLogistics & Supply ChainHealthcare & PharmaBanking & Financial ServicesMedia & EntertainmentTechnology
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