Global Capability Centers — Customer Support

3M is an American multinational conglomerate operating in industry safety health care and consumer goods. It makes over 60000 products including adhesives abrasives and protective equipment. Headquartered in Maplewood Minnesota it has 60500 employees and earned 24.9 billion in 2025. Its India GCC delivers R and D and shared services.

Alcon is a Swiss American multinational eye care company headquartered in Geneva Switzerland. It is the global leader in eye care offering the broadest portfolio of surgical and vision care products. Founded in 1945 it has 25942 employees and earned 10.40 billion in 2025. Its India GCC manages sales marketing and regulatory operations.

Amazon.com Inc. is an American multinational technology company founded in 1994, headquartered in Seattle, Washington. It is one of the world's largest companies by revenue, operating across e-commerce, cloud computing through AWS, digital streaming, online advertising, and artificial intelligence. Amazon employs over 1.5 million people globally.

Bristol-Myers Squibb Company is an American multinational biopharmaceutical company headquartered in Princeton, New Jersey founded in 1887. It is one of the world leading biopharma companies with approximately 34,100 employees globally and $48.3 billion revenue in FY2025. Its Hyderabad Innovation Hub established in 2023 with over $100 million investment employs 2,000+ professionals making it the largest BMS office outside the US.

Broadcom is an American multinational semiconductor and infrastructure software company headquartered in Palo Alto California. It designs develops and supplies semiconductor and software solutions for data center networking broadband and enterprise markets. It has 33000 employees and earned 63.9 billion dollars in 2025. Its India GCC delivers semiconductor design and enterprise software engineering.

Capita is a leading provider of business process management and customer experience services. Headquartered in London, it serves public and private sectors. The company transforms operations through technology and people. It employs over 40,000 people globally. Capita delivers solutions in HR, finance, and customer engagement worldwide.

Carrier Global Corporation is an American multinational leader in intelligent climate and energy solutions headquartered in Palm Beach Gardens Florida. Founded in 1902 it invented modern air conditioning. It has 47000 employees and earned 21.75 billion in 2025. Its India GCC Digital Hub India delivers digital transformation and engineering innovation.

The Cigna Group is an American multinational health insurance and health services corporation headquartered in Bloomfield, Connecticut, founded in 1792. It serves 190+ million customers in 30+ countries with approximately 73,000 employees globally and $247 billion revenue in 2024. Cigna Health Solutions India in Bengaluru, established in 2011, employs 1,600+ professionals in health technology and analytics.

Citigroup Inc. is an American multinational investment bank and financial services corporation headquartered in New York City founded in 1812. It is one of the world largest financial institutions serving clients in over 160 countries with approximately 230,000 employees globally and $78.5 billion revenue in FY2025. Its India Citi Solutions Centres across four cities employ 33,000 professionals making India its second-largest workforce globally.

Cloudflare Inc. is an American multinational connectivity cloud company headquartered in San Francisco California. It provides content delivery network DDoS mitigation internet security and cloud services. Founded in 2009 it has 5156 employees and earned 2.168 billion in 2025. Its new India GCC in Bangalore delivers security and R and D innovation.

Dell Technologies Inc. is an American multinational technology company headquartered in Round Rock, Texas, founded in 1984. It is the world third-largest PC vendor with approximately 120,000 employees globally and $90 billion revenue in FY2026. Dell Technologies India, established in 1996 with 32,635 employees, is one of the largest US GCCs in India with headquarters at Embassy Golf Links Business Park in Bengaluru.

Deutsche Telekom AG is a leading telecom company headquartered in Bonn, Germany, providing 5g, network infrastructure, mobile services solutions globally.

Equifax Inc. is a data, analytics, and technology company that provides information solutions for businesses and consumers. Based in Atlanta, Georgia, it operates in multiple countries offering credit, workforce, and marketing data. The firm helps organizations make confident decisions through secure and compliant data access globally today effectively now consistently.

Fidelity Investments is a privately held American multinational financial services corporation headquartered in Boston, Massachusetts. Founded in 1946, it is one of the largest asset managers in the world with $5.9 trillion in discretionary assets under management and over 80,000 employees globally, providing investment management, retirement planning, brokerage, and wealth management services.

Garmin is a leading designer and manufacturer of GPS navigation and wearable technology products for automotive aviation marine fitness and outdoor markets. Headquartered in Olathe Kansas the company serves consumers and businesses across more than 100 countries with connected devices and software solutions.

Glean Technologies Inc. is an American AI platform company headquartered in Palo Alto California founded in 2019. It provides AI-powered enterprise search and knowledge management solutions valued at 2.2 billion. Glean India in Bengaluru opened in 2024 employs 450 professionals in R&D making it the biggest investment outside the US.

The Coca-Cola Company is an American multinational beverage corporation headquartered in Atlanta founded in 1892. It operates in over 200 countries with 700000 system employees globally and 47.6 billion revenue in 2025. Its India GCC through HCCB Business Shared Services in Bengaluru drives analytics digital innovation operational and process excellence.

HP Inc. is an American multinational technology company headquartered in Palo Alto, California, founded in 1939. It is a global leader in personal computing, printing, and digital transformation solutions with approximately 55,000 employees globally and $55.3 billion revenue in FY2025. HP India Development Center in Bengaluru is its key GCC hub for R&D and software engineering, driving innovation for global markets.

Hewlett Packard Enterprise HPE is an American enterprise technology company headquartered in Houston Texas. It provides servers storage networking cloud infrastructure and software solutions to organizations worldwide. Formed in 2015 after the Hewlett-Packard split HPE operates globally serving enterprises governments and service providers across more than 170 countries today worldwide.

Icertis Inc. is an American privately held software company headquartered in Bellevue Washington. Founded in 2009 it provides AI-powered contract lifecycle management software to enterprise businesses worldwide. The company employs approximately 2400 people globally with over 1250 in India. Icertis has raised over 500 million in funding and is valued at 5 billion. Its Pune India center serves as the primary R&D and operations hub.

IKEA is a Swedish conglomerate founded in 1943 that designs and sells ready-to-assemble furniture and home goods. It is the world largest furniture retailer with 220000 employees globally and 44.6 billion in revenue. Its Global Operations Centre in Bengaluru established in 2020 supports global business operations digital and technology functions.

Intuitive Surgical Inc. is an American biotechnology company headquartered in Sunnyvale, California, founded in 1995. It is the global leader in robotic-assisted surgery with its da Vinci surgical systems and Ion endoluminal system. The company generated $10.06 billion in revenue in 2025, employs approximately 17,021 people globally, and is ranked #459 on the Fortune 500. Intuitive's Global Capability Centre in Bengaluru, opened in September 2024, drives innovation in minimally invasive care.

Keysight Technologies is a leading technology company providing electronic measurement solutions and software for communications aerospace defense automotive and semiconductor industries. Headquartered in Santa Rosa California the company serves customers across more than 100 countries with advanced design simulation and test capabilities.

MetLife is one of the world's leading financial services companies, providing life insurance, annuities, employee benefits, and asset management products and services to approximately 100 million customers across more than 40 countries, with a history spanning more than 150 years.

Olympus Corporation is a leading healthcare & pharma company headquartered in Tokyo, Japan, providing medical devices, diagnostics solutions and services to clients globally with operations in multiple countries.

Oracle Corporation is a leading technology company headquartered in Austin, United States. The company provides cloud computing, enterprise software, saas solutions and services to clients globally, with operations spanning multiple countries and a significant presence in Poland's growing business services sector.

Orange S.A. is a French multinational telecommunications corporation headquartered in Paris, France, founded in 1988. It is one of the world largest telecom operators with approximately 135,000 employees globally and 40 billion revenue in 2025. Orange Business India, established in 2006 across 9 cities with HQ in Gurugram, is its global delivery and innovation arm employing 5,000+ professionals.

Otis Worldwide Corporation manufactures, installs, and services elevators, escalators, and moving walkways globally. Headquartered in Farmington, Connecticut, it connects people to places in over two hundred countries. The company delivers reliable vertical transportation solutions improving urban mobility and safety through digital innovations and maintenance services highly effectively today now.

SAP is a global leader in enterprise applications and business AI, helping organizations run end-to-end operations on a unified cloud ERP platform with SAP S/4HANA Cloud and SAP BTP.

Shell plc is a British multinational oil and gas company headquartered in London, United Kingdom, founded in 1907. It is one of the world largest energy companies with approximately 90,000 employees globally and $310 billion revenue in 2024. Shell India GCC, established in 2006, operates across Bengaluru, Chennai, and Mumbai employing 13,000+ professionals.

Teradyne is a leading supplier of automatic test equipment and robotics solutions for semiconductor industrial and mobile device markets. Headquartered in North Reading Massachusetts the company serves manufacturers across more than 40 countries with advanced testing automation and collaborative robotics technologies.

Tietoevry is a leading digital services and software company. Headquartered in Espoo, it operates across Europe and globally. The firm builds sustainable digital solutions. It employs approximately 24,000 people worldwide. Tietoevry focuses on cloud, data, and industry-specific software.

TransUnion is a global information and insights company that makes trust possible in the modern economy. Headquartered in Chicago, Illinois, it provides credit data and analytics solutions to businesses and consumers. The firm operates in over 30 countries, enabling better risk management and marketing decisions across global markets effectively today.

Unity Technologies is a real-time 3D development platform company providing tools for game development, AR/VR, and industrial applications. Headquartered in San Francisco, Unity serves millions of developers globally with creative technology solutions.

UPS is a leading logistics & transportation company headquartered in Atlanta, United States, providing supply chain, logistics, express delivery solutions globally.

Waters Corporation is a leading manufacturer of analytical instrumentation and software for life sciences food safety and environmental monitoring. Headquartered in Milford Massachusetts the company serves laboratories and research institutions across more than 35 countries with precision measurement solutions.

Zimmer Biomet Holdings Inc. designs and manufactures musculoskeletal healthcare products. Headquartered in Warsaw, Indiana, it provides implants, rehabilitation products, and surgical tools. The company serves healthcare providers in over thirty-five countries. It focuses on improving patient mobility and outcomes through innovative orthopedic solutions and digital surgery technologies for global healthcare systems.

Zscaler is a leading cloud security company providing zero trust architecture and secure access service edge solutions. Headquartered in San Jose California the company protects thousands of enterprise customers across more than 180 countries with cloud-native security platforms and threat intelligence.