Global Capability Centers — Customer Support

3M is an American multinational conglomerate operating in industry safety health care and consumer goods. It makes over 60000 products including adhesives abrasives and protective equipment. Headquartered in Maplewood Minnesota it has 60500 employees and earned 24.9 billion in 2025. Its India GCC delivers R and D and shared services.

Alcon is a Swiss American multinational eye care company headquartered in Geneva Switzerland. It is the global leader in eye care offering the broadest portfolio of surgical and vision care products. Founded in 1945 it has 25942 employees and earned 10.40 billion in 2025. Its India GCC manages sales marketing and regulatory operations.

Amazon.com Inc. is an American multinational technology company founded in 1994, headquartered in Seattle, Washington. It is one of the world's largest companies by revenue, operating across e-commerce, cloud computing through AWS, digital streaming, online advertising, and artificial intelligence. Amazon employs over 1.5 million people globally.

Bristol-Myers Squibb Company is an American multinational biopharmaceutical company headquartered in Princeton, New Jersey founded in 1887. It is one of the world leading biopharma companies with approximately 34,100 employees globally and $48.3 billion revenue in FY2025. Its Hyderabad Innovation Hub established in 2023 with over $100 million investment employs 2,000+ professionals making it the largest BMS office outside the US.

Broadcom is an American multinational semiconductor and infrastructure software company headquartered in Palo Alto California. It designs develops and supplies semiconductor and software solutions for data center networking broadband and enterprise markets. It has 33000 employees and earned 63.9 billion dollars in 2025. Its India GCC delivers semiconductor design and enterprise software engineering.

Capita is a British outsourcing and services company in London United Kingdom. Founded in 1984 it provides AI-enabled outsourcing to public and private sectors. It employs 423,400 people and generated £2,312.3 million in 2025. Its Poland GCC in Krakow Lodz Opole and Warsaw delivers shared services for European clients.

Carrier Global Corporation is an American multinational leader in intelligent climate and energy solutions headquartered in Palm Beach Gardens Florida. Founded in 1902 it invented modern air conditioning. It has 47000 employees and earned 21.75 billion in 2025. Its India GCC Digital Hub India delivers digital transformation and engineering innovation.

The Cigna Group is an American multinational health insurance and health services corporation headquartered in Bloomfield, Connecticut, founded in 1792. It serves 190+ million customers in 30+ countries with approximately 73,000 employees globally and $247 billion revenue in 2024. Cigna Health Solutions India in Bengaluru, established in 2011, employs 1,600+ professionals in health technology and analytics.

Citigroup is an American multinational financial services corporation headquartered in New York City. Founded in 1812 it provides banking investment and wealth management to clients in over 180 countries. It employs about 226000 people and earned 852 billion dollars in fiscal 2025. Its Poland GCC in Warsaw is among its largest global operations hubs.

Cloudflare Inc. is an American multinational connectivity cloud company headquartered in San Francisco California. It provides content delivery network DDoS mitigation internet security and cloud services. Founded in 2009 it has 5156 employees and earned 2.168 billion in 2025. Its new India GCC in Bangalore delivers security and R and D innovation.

Dell is an American multinational tech company headquartered in Round Rock Texas. Founded in 1984 by Michael Dell it designs servers storage and networking. It has about 97,000 global employees and earned 956 billion dollars in FY2025. Its Poland GCC in Warsaw delivers software R&D for AI and cloud solutions.

Deutsche Telekom AG is a leading telecom company headquartered in Bonn, Germany, providing 5g, network infrastructure, mobile services solutions globally.

Equifax is an American multinational data analytics and technology company headquartered in Atlanta Georgia USA. It provides information solutions to businesses governments and consumers globally. It has 15000 employees and earned 607 billion dollars in FY2025. Its India GCC in Bangalore delivers analytics technology and shared services supporting global operations.

Fidelity Investments is a privately held American multinational financial services corporation headquartered in Boston, Massachusetts. Founded in 1946, it is one of the largest asset managers in the world with $5.9 trillion in discretionary assets under management and over 80,000 employees globally, providing investment management, retirement planning, brokerage, and wealth management services.

Garmin Ltd. is a Swiss-American multinational technology company headquartered in Schaffhausen Switzerland. It designs and manufactures GPS-enabled navigation communications and wearable products for automotive aviation marine outdoor and fitness markets. Founded in 1989 it has 113,000 employees and earned $7.25 billion in FY2025. Its India GCC in Hyderabad delivers engineering and R&D for global product development.

Glean Technologies Inc. is an American AI platform company headquartered in Palo Alto California founded in 2019. It provides AI-powered enterprise search and knowledge management solutions valued at 2.2 billion. Glean India in Bengaluru opened in 2024 employs 450 professionals in R&D making it the biggest investment outside the US.

The Coca-Cola Company is an American multinational beverage corporation headquartered in Atlanta founded in 1892. It operates in over 200 countries with 65,900 system employees globally and 47.6 billion revenue in 2025. Its India GCC through HCCB Business Shared Services in Bengaluru drives analytics digital innovation operational and process excellence.

HP Inc. is an American multinational technology company headquartered in Palo Alto, California, founded in 1939. It is a global leader in personal computing, printing, and digital transformation solutions with approximately 55,000 employees globally and $55.3 billion revenue in FY2025. HP India Development Center in Bengaluru is its key GCC hub for R&D and software engineering, driving innovation for global markets.

HPE is an American edge to cloud company headquartered in Spring Texas. It provides servers storage networking hybrid cloud AI and high performance globally. Formed in 2015 it has 67000 employees earning 34.3 billion dollars in FY2025. Its India GCC is its largest R and D hub outside the US.

Icertis Inc. is an American privately held software company headquartered in Bellevue Washington. Founded in 2009 it provides AI-powered contract lifecycle management software to enterprise businesses worldwide. The company employs approximately 2400 people globally with over 1250 in India. Icertis has raised over 500 million in funding and is valued at 5 billion. Its Pune India center serves as the primary R&D and operations hub.

IKEA is a Swedish conglomerate founded in 1943 that designs and sells ready-to-assemble furniture and home goods. It is the world largest furniture retailer with 220000 employees globally and 44.6 billion in revenue. Its Global Operations Centre in Bengaluru established in 2020 supports global business operations digital and technology functions.

Intuitive Surgical Inc. is an American biotechnology company headquartered in Sunnyvale, California, founded in 1995. It is the global leader in robotic-assisted surgery with its da Vinci surgical systems and Ion endoluminal system. The company generated $10.06 billion in revenue in 2025, employs approximately 17,021 people globally, and is ranked #459 on the Fortune 500. Intuitive's Global Capability Centre in Bengaluru, opened in September 2024, drives innovation in minimally invasive care.

General Electric, headquartered in Boston, Massachusetts, is a global technology leader operating through GE Aerospace, GE HealthCare, and GE Vernova. Its John F. Welch Technology Centre (JFWTC) in Bangalore, established in 2000, is GE largest integrated R&D center outside the US, employing 5,000+ scientists and engineers on a 50-acre campus driving aviation, healthcare, and energy innovation.

Keysight Technologies is an American multinational test and measurement company headquartered in Santa Rosa California. It serves communications aerospace defense and semiconductor industries with design and test solutions. Its India GCC delivers R&D engineering IT and business support globally. The firm has 16800 employees and 5.4 billion in annual revenue.

MetLife is an American multinational insurance and financial services company headquartered in New York City. Founded in 1868 it provides life insurance annuities employee benefits and asset management across over 40 markets serving 90 million customers worldwide. It has 46000 employees and earned $76.13 billion in 2025. Its India GCC in Noida delivers global operations analytics and technology services.

Olympus Corporation is a Japanese multinational medical technology company headquartered in Tokyo Japan. Founded in 1919 it is a global leader in endoscopic solutions and therapeutic devices serving healthcare professionals in 40 countries. It has approximately 29297 employees globally with $997.3 billion JPY revenue in FY2025. Its Poland GBS center in Wroclaw delivers finance and supply chain services for EMEA.

Oracle Corporation is a leading technology company headquartered in Austin, United States. The company provides cloud computing, enterprise software, saas solutions and services to clients globally, with operations spanning multiple countries and a significant presence in Poland's growing business services sector.

Orange S.A. is a French multinational telecommunications corporation headquartered in Issy-les-Moulineaux France. Founded in 1988 as France Telecom it is one of the worlds largest telecom operators serving 340 million customers across 26 countries. It has approximately 116734 employees and generated 40.4 billion euros revenue in 2025. Its Poland shared services in Warsaw and Lublin deliver finance accounting and IT support for European operations.

Otis is an American elevator escalator and moving walkway company headquartered in Farmington Connecticut. It is the worlds largest manufacturer and service provider of vertical transportation systems. It has 72000 employees and earned USD 14.4 billion in 2025. Its Bangalore GCC delivers global engineering analytics and digital platform services.

SAP is a global leader in enterprise applications and business AI, helping organizations run end-to-end operations on a unified cloud ERP platform with SAP S/4HANA Cloud and SAP BTP.

Shell plc is a British multinational energy and petrochemical company headquartered in London United Kingdom. Founded in 1907 it is one of the world largest oil and gas companies operating in 70 countries. It has 96000 employees and generated 266.9 billion dollars revenue in FY2025. Its Shell Business Operations center in Krakow Poland established in 2006 is one of its five global operational hubs employing approximately 4700 people.

Teradyne is an American multinational headquartered in North Reading Massachusetts. It designs manufactures and sells automated test equipment and advanced robotics solutions for semiconductor and electronics industries. Founded in 1960 it has 6700 employees and earned $2.86 billion in 2025. Its India engineering center in Bangalore focuses on robotics software and semiconductor test solutions.

Tietoevry is a Finnish multinational IT software and services company headquartered in Espoo providing digital transformation cloud and product engineering services globally. Founded in 1968 it has approximately 14000 employees and 2.9 billion euro revenue in 2024. Its Poland GCC with 3200 professionals across Warsaw Szczecin Wroclaw Krakow Gliwice and Poznan is a strategic hub for Nordic and European client delivery.

TransUnion is an American multinational credit reporting agency headquartered in Chicago Illinois. It analyzes data on over a billion consumers in 30 countries. Founded in 1968 it employs 13500 earning $4.6 billion in 2025. Its India GCCs in Chennai Bengaluru Hyderabad and Pune drive global technology and analytics innovation worldwide.

Unity Software Inc. is an American multinational video game software development company headquartered in San Francisco California. Founded in 2004 it is best known for the Unity game engine used by millions of creators worldwide. It has approximately 4412 employees and 1.85 billion USD revenue in FY2025. Its Poland engineering center in Warsaw and Krakow established in 2016 employs 500 people developing real-time 3D platform features globally.

UPS is an American multinational package delivery and supply chain management company headquartered in Atlanta Georgia. Founded in 1907 it is one of the worlds largest shipping couriers delivering packages to over 220 countries and territories. It has approximately 490000 employees and 91.1 billion USD revenue in 2024. Its Poland GCC in Wroclaw established in 2012 employs 700 people delivering finance IT and customer support services for European operations.

Waters Corporation is an American analytical laboratory instrument and software company headquartered in Milford Massachusetts serving life materials food and environmental sciences. It employs 7,900 people and generated $3.17 billion in revenue in 2025. Its India GCC in Bengaluru drives software engineering data analytics and product R&D for global scientific innovation.

Zimmer Biomet is an American medical technology company founded in 1927 headquartered in Warsaw Indiana specializing in musculoskeletal healthcare. It makes orthopedic implants surgical products and robotic-assisted systems. It has 17500 employees and generated 8.232 billion revenue in FY2025. Its India GCC in Bengaluru drives digital transformation and healthcare innovation.

Zscaler is an American cloud security company in San Jose providing zero trust platforms. Founded in 2007 it serves over 9400 customers including 40 percent of Forbes 2000. It has 8,830 employees and $3.174 Billion revenue in FY2025. Its India GCC in Bengaluru is a major cyber threat research hub.