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Capita Global Capability Center (Warsaw)

A detailed profile of Capita's Global Capability Center including operations, leadership, functions, and strategic importance.

Employees

600

Revenue

£ 3.5 billion (2024)

Market Cap

£ 1.2B

Headquarters

London, United Kingdom

Warsaw, Poland
1 Offices
Est. 2016
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About Capita Poland

Capita's Warsaw Delivery Center serves as a strategic hub for its European operations. Established in 2016, the center employs over 600 professionals focused on technology and business process services. The office supports public and private sector clients with digital transformation and operational support.

Technology capabilities include software engineering and data analytics, utilizing stacks like .NET, Java, and Azure. The center drives automation and process optimization for client engagements. The operational model is integrated with Capita's global delivery network, ensuring consistent service standards.

Capita plans to grow the Warsaw team to 750 employees by 2027, focusing on tech and analytics roles. The center's expansion highlights Poland's importance in Capita's international strategy. Recognition as a Top Employer reflects the firm's commitment to talent and workplace culture in the region.

Parent Enterprise Overview

Headquarters

London, United Kingdom

Industry

Professional Services

Type

Professional Services

Employees

40000

Revenue

£ 3.5 billion (2024)

Mkt Cap

£ 1.2B

Ticker

CPI

GCC Setup

Greenfield

Scale & Operations

Total Employees

600

Office Locations

1

Year Established

2016

Core Capabilities

Operations & Business ProcessEngineering & TechnologyFinance & AccountingData & AnalyticsCustomer Support

Strategic Role in Global Network

Global Mandate

Delivers technology and business process services for public and private sector clients.

Revenue Contribution

Supports client engagements with specialized talent and cost efficiencies.

Proprietary Ownership No

Technology & Platforms

Cloud Platforms

Microsoft AzureAWS

Data Platforms

Apache Kafka

Enterprise Platforms

SalesforceMicrosoft Dynamics 365

Engineering Stack

JavaPythonJavaScript/TypeScript.NET/C#React

AI / ML

Azure MLScikit-learn

DevOps Tools

KubernetesDockerJenkinsTerraform

Innovation & R&D

Innovation Labs

Not active

AI Center of Excellence

Not established

Editorial Review

Capita's Warsaw Delivery Center serves as a strategic hub for its European operations. Established in 2016, the center employs over 600 professionals focused on technology and business process services. The office supports public and private sector clients with digital transformation and operational support.

Technology capabilities include software engineering and data analytics, utilizing stacks like .NET, Java, and Azure. The center drives automation and process optimization for client engagements. The operational model is integrated with Capita's global delivery network, ensuring consistent service standards.

Capita plans to grow the Warsaw team to 750 employees by 2027, focusing on tech and analytics roles. The center's expansion highlights Poland's importance in Capita's international strategy. Recognition as a Top Employer reflects the firm's commitment to talent and workplace culture in the region.

Hiring & Talent

Hiring Status

Actively Hiring

Open Roles

50

University Hiring

Yes

Key Hiring Areas

Data EngineeringCustomer OperationsSoftware EngineeringBusiness AnalyticsFinance & Accounting

Top Skills

PythonSQLJavaAgile/Scrum.NETAzure
🏢

Growth & Expansion

Headcount Target by 2027

750 employees by 2027

Focus Areas

  • Expanding technology delivery teams for UK and European clients.

Vendor Ecosystem

Technology Partners

OracleAWSSAPMicrosoft

Workspace Partner

Warsaw Unit

Staffing Partners

HaysAntal

Timeline & Media

Key Milestones

Opened Warsaw office 2016, expanded delivery capabilities 2020, grew to 600+ employees.

News Mentions

Capita shares jump as firm sells private sector call centre business to Inspirit Capital for £1

Press Releases

Disposal of contact centre business to focus on public sector and pensions

DEI & Sustainability

Sustainability Initiatives

Net-zero target by 2040

sustainable office operations.

Diversity Programs

Inclusion networksmental health supportflexible working.

Women in Leadership

30%

Awards & Recognition

Recognized for outsourcing innovation and workplace culture awards in the UK and Europe.

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