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Skit.ai

Skit.ai was founded in 2016 by Sourabh Gupta and Akshay Deshraj, originally operating as Vernacular.ai before rebranding to Skit.ai in 2021. The company is headquartered in Bengaluru, Karnataka, India with additional offices in New York City, United States. Skit.ai is privately held and has raised approximately $47.

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About Skit.ai

Skit.ai was founded in 2016 by Sourabh Gupta and Akshay Deshraj, originally operating as Vernacular.ai before rebranding to Skit.ai in 2021. The company employs approximately 182 to 500 professionals and generated an estimated $22.4 million in revenue in 2024 with 26.5 percent year-over-year growth. The platform supports nearly 20 languages and more than 160 dialects, making it one of the most linguistically diverse conversational AI platforms. Notable clients include major banks, financial institutions, and enterprise contact centers.

The company is headquartered in Bengaluru, Karnataka, India with additional offices in New York City, United States. Additional investors include Exfinity Venture Partners and Kstart. Skit.ai provides an augmented voice intelligence platform that enables enterprises to modernize their contact centers and customer experience through conversational AI. Skit.ai serves enterprise clients across banking and financial services, retail, healthcare, and telecommunications sectors. The company has been listed in Forbes 30 Under 30 Asia start-ups 2021, awarded Disruptive Technology of the Year 2022 by CCW, and recognized as Startup of the Year in Artificial Intelligence 2021 by Entrepreneur India.

Skit.ai is privately held and has raised approximately $47.6 million in total funding including a $23 million Series B round led by WestBridge Capital in September 2021 and a $5.1 million Series A round. The company flagship product VIVA (Vernacular Intelligent Voice Assistant) is a Voice AI-powered call center automation platform that uses proprietary speech recognition and natural language understanding technology to hold human-like conversations across voice, chat, email, and SMS channels. Skit.ai is SOC 2 Type II, HIPAA, PCI-DSS, and ISO 27001:2022 compliant, serving regulated industries with enterprise-grade security.

Company Information

Parent Company

Cyllid Technologies Pvt Ltd (formerly Vernacular.ai)

Year Founded

2016

GCC engagement

Works with GCCs

Customer size

Enterprise

GCC Focus & Locations

Regions

India

Delivery centers

Bangalore

Services & Capabilities

Service categories

Chatbot Platforms

Specific services

Agent AssistAI-Powered Voice BotsAutomated Inbound CallsAutomated Outbound CallsCRM IntegrationDebt Collection AutomationEmail & SMS AutomationOmnichannel ChatbotsPayment Collection IVRPayment Gateway IntegrationSentiment AnalysisSpeech AnalyticsVIVA Voice Assistant

Technology

Technology expertise

  • Agentic AI Collections
  • Digital Voice Agent
  • NLP Engine
  • Omnichannel Conversational AI
  • Speech Recognition
  • VIVA Voice AI Platform

Client Experience

Customer size

Enterprise

Industries served

Retail & E-commerceTelecomHealthcare & PharmaBanking & Financial ServicesTechnology

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