Avaamo was founded in 2014 by Ram Menon and Sriram Chakravarthy and is headquartered in Los Altos, California, with its primary R&D and delivery center in Bengaluru, India, and additional offices in Pune, Mumbai, London, New York, and Singapore. Avaamo serves enterprise clients across banking, financial services, insurance, healthcare, telecommunications, manufacturing, and retail sectors in over 40 countries. Notable clients include Wipro, Ericsson, Siemens, Penske, AB InBev, Sentara Health, University Health Texas, and Medcan.
The company is privately held and has raised over $52 million in total funding including a $30 million Series B round from Intel Capital, Rambus, and others. Avaamo provides a deep learning-based conversational AI platform that enables enterprises to build, deploy, and manage AI-powered virtual assistants and voice bots across contact centers, healthcare systems, enterprise IT service desks, and HR operations. The company was recognized as a Major Contender in Everest Group Conversational AI PEAK Matrix Assessment.
Avaamo employs approximately 110 to 150 professionals globally with a significant majority based in India and generates an estimated annual revenue of $9.3 to $10.5 million. The platform features advanced natural language understanding, multi-turn dialog management, omnichannel deployment across voice, web chat, SMS, and messaging platforms, and pre-built integrations with enterprise systems including ServiceNow, Salesforce, and Workday. Avaamo also partners with Wipro for enterprise AI solutions deployed across 53 countries.
