Avaamo logo

Avaamo

Avaamo was founded in 2014 by Ram Menon and Sriram Chakravarthy and is headquartered in Los Altos, California, with its primary R&D and delivery center in Bengaluru, India, and additional offices in Pune, Mumbai, London, New York, and Singapore. The company is privately held and has raised over $52 million in total funding including a $30 million Series B round from Intel Capital, Rambus, and others.

About Avaamo

Avaamo was founded in 2014 by Ram Menon and Sriram Chakravarthy and is headquartered in Los Altos, California, with its primary R&D and delivery center in Bengaluru, India, and additional offices in Pune, Mumbai, London, New York, and Singapore. Avaamo serves enterprise clients across banking, financial services, insurance, healthcare, telecommunications, manufacturing, and retail sectors in over 40 countries. Notable clients include Wipro, Ericsson, Siemens, Penske, AB InBev, Sentara Health, University Health Texas, and Medcan.

The company is privately held and has raised over $52 million in total funding including a $30 million Series B round from Intel Capital, Rambus, and others. Avaamo provides a deep learning-based conversational AI platform that enables enterprises to build, deploy, and manage AI-powered virtual assistants and voice bots across contact centers, healthcare systems, enterprise IT service desks, and HR operations. The company was recognized as a Major Contender in Everest Group Conversational AI PEAK Matrix Assessment.

Avaamo employs approximately 110 to 150 professionals globally with a significant majority based in India and generates an estimated annual revenue of $9.3 to $10.5 million. The platform features advanced natural language understanding, multi-turn dialog management, omnichannel deployment across voice, web chat, SMS, and messaging platforms, and pre-built integrations with enterprise systems including ServiceNow, Salesforce, and Workday. Avaamo also partners with Wipro for enterprise AI solutions deployed across 53 countries.

Company Information

Parent Company

Avaamo Technologies Private Limited

Year Founded

2014

GCC engagement

Works with GCCs

Customer size

Enterprise

GCC Focus & Locations

Regions

India

Delivery centers

Bangalore

Services & Capabilities

Service categories

Chatbot Platforms

Specific services

Agent AssistContact Center AIConversational AI PlatformConversational IVRDeep Learning NLPDialog ManagementEnterprise IT Service Desk AutomationEnterprise System IntegrationHealthcare AI AgentsHR Operations BotsOmnichannel Virtual AssistantsVoice Bots

Technology

Technology expertise

  • Agent Assist
  • Avaamo Conversational AI Platform
  • Contact Center AI
  • Conversational IVR
  • Healthcare AI Agents
  • Workplace AI Agents

Client Experience

Customer size

Enterprise

Industries served

Retail & E-commerceInsuranceTelecomHealthcare & PharmaBanking & Financial ServicesTechnologyManufacturing

Stay Ahead in the GCC Ecosystem

Get the latest insights, research reports, and industry analysis delivered directly to your inbox.

Join executives, analysts, and industry leaders who rely on Business of GCC for trusted intelligence on the Global Capability Center ecosystem.

Subscribe to receive:

  • ✓Weekly GCC insights
  • ✓New research reports
  • ✓Industry trend analysis
  • ✓Leadership interviews

Subscribe to GCC Intelligence

Data-driven updates on the GCC ecosystem

What are you looking for? (Optional)

No spam. No promotional clutter. Just curated GCC industry intelligence. Unsubscribe anytime.