Mihup

Mihup Communications Private Limited was founded in 2016 by Tapan Barman, Biplab Chakraborty, and Sandipan Chattopadhyay and is headquartered in Kolkata, West Bengal, India with additional offices in Bengaluru. The platform features proprietary speech recognition optimized for Indian languages and accents, natural language understanding, sentiment analysis, and real-time transcription. The company processes millions of voice conversations monthly for enterprise contact centers across India. The platform supports deployment in cloud and on-premise configurations with enterprise-grade security and compliance.

The company is privately held and venture-backed, having raised seed funding from investors including IIT Kharagpur alumni network. The company flagship products include Mihup Voice Agent for automated voice conversations, Mihup Interaction Analytics for speech analytics and quality assurance automation, and Mihup Agent Assist for real-time agent guidance during calls. Notable clients include Tata Motors, Canara HSBC, Purplle, leading credit card providers, digital payment companies, and stock brokerage firms.

Mihup employs approximately 100 to 110 professionals and generates an estimated annual revenue of $1 to $5 million. Mihup is an enterprise conversational AI platform that provides AI-powered voice bots, interaction analytics, and agent assist solutions purpose-built for contact centers and enterprises. Mihup serves Fortune 500 enterprises across banking and financial services, insurance, automotive, e-commerce, logistics, and telecommunications sectors. Mihup has been recognized in industry publications for its conversational AI innovation and has partnered with ICCS and other BPO organizations to deploy voice automation solutions.