Kore.ai was founded in 2013 by serial entrepreneur Raj Koneru and is headquartered in Orlando, Florida, with a major research and development center in Hyderabad, India, and additional offices in New York, London, Dubai, Tokyo, and Seoul. Kore.ai serves over 400 Global 2000 enterprises across banking, financial services, insurance, healthcare, retail, and technology sectors. Notable clients include leading global banks, insurers, and technology companies.
The company is privately held and has raised over $422 million in total funding including a $150 million Series D round led by FTV Capital with participation from NVIDIA in January 2024. The platform features multi-engine natural language processing, dialog management, generative AI integration, and 100-plus pre-built enterprise connectors to CRM, contact center, and ERP systems. The company has been recognized as a Leader in the Gartner Magic Quadrant for Conversational AI Platforms and the Forrester Wave for Conversational AI, validating its enterprise-grade capabilities.
Kore.ai employs approximately 1,000 professionals globally and generates an estimated annual revenue of $154 to $210 million. Kore.ai provides the XO Platform, an enterprise-grade no-code/low-code conversational AI platform that enables organizations to design, deploy, and manage AI-powered virtual assistants and chatbots across 30-plus channels including voice, web chat, SMS, email, and messaging platforms. Kore.ai Hyderabad R&D center employs hundreds of AI engineers and serves as a key innovation hub for the company global operations, supporting GCCs and enterprise clients across India and worldwide.
