KODA Sp. z o.o. was founded in 2017 and is headquartered in Wroclaw, Lower Silesia, Poland with additional offices in San Francisco and New York, United States. KODA serves enterprise clients across retail and FMCG, e-commerce, media and entertainment, banking and finance, pharma, and HR and internal communications verticals. KODA platform specializes in building conversational AI solutions for the Polish language and CEE markets with advanced NLP capabilities for Slavic languages.
The company is privately held and owned by Hexe Capital, a Polish holding company. KODA is an AI-powered communication automation platform that enables enterprises to build, deploy, and manage chatbots, voicebots, and ticket automation solutions for customer service, internal communications, and HR operations. The company primarily serves the Polish and Central and Eastern European markets with expansion into Western Europe and the United States. KODA has been recognized as an innovative Polish AI company and participates in the Polish startup ecosystem with recognition from local technology accelerators and business awards.
KODA was bootstrapped until 2022 and employs approximately 17 to 22 professionals. The platform provides low-code automation tools, adaptive chats, phone campaign automation, live chat, NLP training modules, and visual search capabilities. Notable clients include Jeronimo Martins Biedronka, Zabka, TVN Discovery Player.pl, Adamed, Kubota, GAMIVO, Santander Consumer Bank, and Nexera. The company Wroclaw headquarters serves as the primary technology and delivery center.