Genpact Poland logo

Genpact Poland

Genpact Poland, part of Genpact Limited (NYSE: G), operates as a strategic nearshore delivery hub for European clients, with primary centers in Warsaw and additional offices in Krakow and Wroclaw. Established as part of Genpact global expansion strategy, the Poland delivery center focuses on finance and accounting, data analytics, digital transformation, and risk management services.

About Genpact Poland

Genpact Poland, part of Genpact Limited (NYSE: G), operates as a strategic nearshore delivery hub for European clients, with primary centers in Warsaw and additional offices in Krakow and Wroclaw. Genpact Poland targets 4,000 employees by 2027, expanding its Warsaw campus capacity and investing in AI and cloud engineering capabilities. The Poland operations deliver digital transformation and business process services supporting global client engagements across Europe and North America, contributing over 15 percent of Genpact European revenue through nearshore delivery and specialized analytics services.

Established as part of Genpact global expansion strategy, the Poland delivery center focuses on finance and accounting, data analytics, digital transformation, and risk management services. The center houses an AI Centre of Excellence focused on process automation and predictive analytics, driving value for clients in banking, insurance, and technology sectors through innovative digital solutions.

The Warsaw hub utilizes a comprehensive technology stack anchored on AWS, Azure, and Google Cloud Platform, with teams working in Java, Python, and modern DevOps tools to build scalable solutions. Recognized as a Top Employer in Poland, the center focuses on diversity and sustainability, contributing significantly to Genpact European delivery network. The center serves Global Capability Centers and enterprise clients with customer analytics, process optimization, and intelligent automation solutions, leveraging Poland multilingual talent pool and proximity to European markets for enhanced collaboration and reduced time zone barriers.

Company Information

Parent Company

Genpact Limited

Year Founded

2006

GCC engagement

GCC Specialists

Customer size

Enterprise

GCC Focus & Locations

Regions

India

Delivery centers

KrakowWarsawWroclaw

Services & Capabilities

Service categories

Customer Analytics

Specific services

AI Centre of ExcellenceCloud EngineeringContact Center AnalyticsCustomer Journey AnalyticsData EngineeringDigital TransformationIntelligent AutomationPredictive AnalyticsProcess AutomationRisk Analytics

Technology

Technology expertise

  • AI & Automation
  • Data & Analytics
  • Digital Transformation
  • Finance & Accounting
  • Risk & Audit

Client Experience

Customer size

Enterprise

Industries served

Retail & E-commerceInsuranceHealthcare & PharmaBanking & Financial ServicesTechnologyManufacturing

Stay Ahead in the GCC Ecosystem

Get the latest insights, research reports, and industry analysis delivered directly to your inbox.

Join executives, analysts, and industry leaders who rely on Business of GCC for trusted intelligence on the Global Capability Center ecosystem.

Subscribe to receive:

  • ✓Weekly GCC insights
  • ✓New research reports
  • ✓Industry trend analysis
  • ✓Leadership interviews

Subscribe to GCC Intelligence

Data-driven updates on the GCC ecosystem

What are you looking for? (Optional)

No spam. No promotional clutter. Just curated GCC industry intelligence. Unsubscribe anytime.