Genpact Poland, part of Genpact Limited (NYSE: G), operates as a strategic nearshore delivery hub for European clients, with primary centers in Warsaw and additional offices in Krakow and Wroclaw. Genpact Poland targets 4,000 employees by 2027, expanding its Warsaw campus capacity and investing in AI and cloud engineering capabilities. The Poland operations deliver digital transformation and business process services supporting global client engagements across Europe and North America, contributing over 15 percent of Genpact European revenue through nearshore delivery and specialized analytics services.
Established as part of Genpact global expansion strategy, the Poland delivery center focuses on finance and accounting, data analytics, digital transformation, and risk management services. The center houses an AI Centre of Excellence focused on process automation and predictive analytics, driving value for clients in banking, insurance, and technology sectors through innovative digital solutions.
The Warsaw hub utilizes a comprehensive technology stack anchored on AWS, Azure, and Google Cloud Platform, with teams working in Java, Python, and modern DevOps tools to build scalable solutions. Recognized as a Top Employer in Poland, the center focuses on diversity and sustainability, contributing significantly to Genpact European delivery network. The center serves Global Capability Centers and enterprise clients with customer analytics, process optimization, and intelligent automation solutions, leveraging Poland multilingual talent pool and proximity to European markets for enhanced collaboration and reduced time zone barriers.
