Teleperformance India

Teleperformance India is the India delivery arm of Teleperformance SE; a global leader in digital business services listed on Euronext Paris under the ticker TEP and included in the CAC 40 index. Teleperformance India specializes in helpdesk platform implementation; omnichannel customer support; technical support services; customer care managed services; digital transformation consulting; and back-office operations. Its core differentiator is the integration of advanced technology with human empathy; delivering simpler; faster; and safer customer care experiences.

Founded in 1978 in France; Teleperformance has grown into one of the largest CX providers with approximately 500;000 employees across close to 100 countries and reported consolidated revenue of EUR 10.28 billion for fiscal year 2024. The company leverages its TP.ai platform and strategic partnership with ServiceNow to deliver AI-powered helpdesk solutions that automate ticket management; enable intelligent routing; and provide predictive analytics for customer support operations.

Teleperformance India Private Limited was established in 2001 and is headquartered in Gurgaon with operations across Mumbai; Chennai; Bengaluru; and emerging centers in Indore and Jaipur. The company employs over 47;000 professionals in India and has been recognized as the number one BPO to work for in India by the Great Place to Work Institute. Teleperformance India serves GCCs and global enterprises across technology; healthcare; banking and financial services; retail; telecommunications; and travel sectors.