Arvato Poland
Arvato is an international service provider and division of Bertelsmann SE and Co. KGaA headquartered in Guetersloh Germany. The company employs approximately seventy thousand employees in more than forty countries worldwide.
About Arvato Poland
Arvato is an international service provider and division of Bertelsmann SE and Co. Arvato Poland operates distribution centers in Jasin and Zerniki near Poznan established in two thousand twenty one and two thousand twenty two respectively. The company handles warehousing picking and packing of orders returns management and value added services for global brands. Arvato Poland serves major international clients including GUESS and Trendyol with dedicated distribution centers employing over one hundred people processing several thousand orders daily. The company serves clients across telecommunications utilities banking insurance e-commerce IT and internet sectors.
KGaA headquartered in Guetersloh Germany. Arvato designs and implements innovative solutions for clients from all over the world including intelligent customer service offers via all contact channels in the CRM sector end-to-end e-commerce services for retailers and brands in the field of supply chain management fraud prevention and payment services in the financial industry and IT services in the cloud. Arvato Poland provides multilingual customer support front and back-office operations robotic process automation HR payroll procurement services and language support. Arvato global GCC practice enables enterprises to establish and scale Global Capability Centers with supply chain optimization customer experience transformation and digital innovation capabilities.
The company employs approximately seventy thousand employees in more than forty countries worldwide. The Poland operations are led by Lidia Ratajczak-Kluck as Managing Director and CEO of Arvato Poland. Arvato Poland provides customer relationship management helpdesk services supply chain management logistics and fulfillment e-commerce channel handling and back-office processing. Arvato CRM Solutions rebranded to ArvatoConnect in two thousand twenty four reflecting expanded proposition incorporating both customer experience and business optimisation services underpinned by innovative technology-led solutions.
Company Information
Parent Company
Bertelsmann SE & Co. KGaA
Year Founded
2001
GCC engagement
Works with GCCs
Customer size
Enterprise
GCC Focus & Locations
Regions
Delivery centers
Services & Capabilities
Service categories
Specific services
Technology
Technology expertise
- Back-Office Processing
- Customer Relationship Management
- E-commerce Services
- Fraud Prevention
- Helpdesk Services
- Logistics and Fulfillment
- Payment Services
- Supply Chain Management
Client Experience
Customer size
Enterprise
Industries served
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