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HfS Research India

HFS Research India is part of HFS Research, a global analyst and advisory firm focused on business operations, technology, and Global Business Services (GBS). Founded in 2010, HFS provides research, insights, and advisory services to enterprises navigating digital transformation and outsourcing.

About HfS Research India

HFS Research India is part of HFS Research, a global analyst and advisory firm focused on business operations, technology, and Global Business Services (GBS). HFS Research is known for its industry frameworks and reports on topics such as automation, AI, and the future of work.

Founded in 2010, HFS provides research, insights, and advisory services to enterprises navigating digital transformation and outsourcing. Its services include market intelligence, benchmarking, enterprise transformation insights, and provider evaluation to guide strategic decision-making.

The firm supports enterprises and Global Capability Centers (GCCs) with research-led insights on sourcing, automation, artificial intelligence, and operating models. Its research is widely used by enterprises, service providers, and GCC leaders to understand global services trends, optimize operations, and drive transformation across global delivery models.

Company Information

Parent Company

HfS Research LLC

Year Founded

2010

GCC engagement

GCC Specialists

Customer size

Enterprise

GCC Focus & Locations

Regions

India

Delivery centers

Bangalore

Services & Capabilities

Service categories

Operating Model Design

Specific services

AI & Automation ResearchBenchmarkingDigital Transformation InsightsGCC & GBS ResearchMarket Intelligence ReportsProvider Evaluation

Technology

Technology expertise

  • Advisory Services
  • Analyst Reports
  • Benchmarking
  • Market Intelligence
  • Research & Insights

Client Experience

Customer size

Enterprise

Industries served

TechnologyBanking & Financial ServicesHealthcare & PharmaRetail & E-commerceTelecomManufacturing

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