HFS Research India is part of HFS Research, a global analyst and advisory firm focused on business operations, technology, and Global Business Services (GBS). Founded in 2010, HFS provides research, insights, and advisory services to enterprises navigating digital transformation and outsourcing.
HFS Research India is part of HFS Research, a global analyst and advisory firm focused on business operations, technology, and Global Business Services (GBS). HFS Research is known for its industry frameworks and reports on topics such as automation, AI, and the future of work.
Founded in 2010, HFS provides research, insights, and advisory services to enterprises navigating digital transformation and outsourcing. Its services include market intelligence, benchmarking, enterprise transformation insights, and provider evaluation to guide strategic decision-making.
The firm supports enterprises and Global Capability Centers (GCCs) with research-led insights on sourcing, automation, artificial intelligence, and operating models. Its research is widely used by enterprises, service providers, and GCC leaders to understand global services trends, optimize operations, and drive transformation across global delivery models.
Parent Company
HfS Research LLC
Year Founded
2010
GCC engagement
GCC Specialists
Customer size
Enterprise
Regions
Delivery centers
Service categories
Specific services
Technology expertise
Customer size
Enterprise
Industries served
60,000+
Retail & E-commerce · Healthcare & Pharma · Banking & Financial Services
Conduent India is part of Conduent, a global business process services company founded in 2017, providing digital operations, customer experience, and transaction processing services to enterprises and governments.
India · Bangalore, Hyderabad, Noida
60,000+
500+
Retail & E-commerce · Telecom · Healthcare & Pharma · Banking & Financial Services · Technology · Manufacturing
Everest Group India is part of Everest Group, a global research and advisory firm founded in 1991, providing sourcing, benchmarking, and GCC strategy insights to enterprises through data-driven research and advisory services.
India · Bangalore
500+
65000+
Retail & E-commerce · Insurance · Healthcare & Pharma · Banking & Financial Services · Media & Entertainment · Energy & Utilities
EXL Service India delivers data analytics and digital operations from delivery centers across Gurgaon; Noida; Bengaluru; and Pune. The NASDAQ-listed company employs 65000 professionals globally. Its customer experience practice provides contact center operations; helpdesk platform management; AI-powered customer care solutions; and connected digital experience services global delivery excellence worldwide operations.
India · Bangalore, Chennai, Gurugram, Hyderabad, Kolkata, Mumbai, Noida, Pune
65000+
125000+
Retail & E-commerce · Insurance · Telecom · Healthcare & Pharma · Banking & Financial Services · Technology · Consumer Goods · Manufacturing
Genpact provides finance transformation and advanced analytics services that help enterprises modernize financial operations. Its analytics capabilities enable multinational organizations and shared services teams to analyze financial performance; automate reporting; and generate insights that support finance leadership and enterprise decision making globally.
India · Bangalore, Chennai, Gurugram, Hyderabad, Kochi, Kolkata, Mumbai, Pune
125000+
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