Genpact logo

Genpact

Genpact is a global professional services firm specializing in digital transformation; analytics; and business process management. Originally founded as a business unit of General Electric; Genpact has grown into one of the largest providers of finance and analytics services globally.

About Genpact

Genpact is a global professional services firm specializing in digital transformation; analytics; and business process management. Genpact’s financial analytics solutions enable enterprises to analyze revenue streams; forecast financial performance; and optimize cost structures.

Originally founded as a business unit of General Electric; Genpact has grown into one of the largest providers of finance and analytics services globally. Genpact’s analytics capabilities combine advanced data engineering; machine learning; and domain expertise to process large financial datasets and support enterprise performance management.

The company helps organizations modernize financial operations by integrating analytics; automation; and artificial intelligence technologies. Many multinational corporations operate finance transformation programs with Genpact through global capability centers and shared services hubs.

Company Information

Parent Company

Genpact Ltd.

Year Founded

1997

GCC engagement

GCC Specialists

Customer size

Enterprise

GCC Focus & Locations

Regions

India

Services & Capabilities

Service categories

Customer AnalyticsData Engineering PlatformsFinancial AnalyticsHelpdesk PlatformsOperating Model DesignShared Services DesignWorkforce Management

Specific services

Analytics and insightsBack-office operationsCora ContactUs.AI platformCustomer care operationsFinance and accounting servicesGenerative AI for CXHelpdesk ticketing and automationProcess optimizationTechnical support

Technology

Technology expertise

  • AI-Powered Customer Care
  • Business Process Management
  • Data Analytics and AI
  • Digital Transformation Consulting
  • Helpdesk Platform Implementation

Client Experience

Customer size

Enterprise

Industries served

Retail & E-commerceInsuranceTelecomHealthcare & PharmaBanking & Financial ServicesTechnologyConsumer GoodsManufacturing
  • ABC Consultants logo

    ABC Consultants

    15000+

    Retail & E-commerce · Insurance · Telecom · Healthcare & Pharma · Banking & Financial Services · Technology · Professional Services · Consumer Goods · Energy & Utilities · Automotive · Manufacturing

    ABC Consultants is India premier executive search and talent advisory firm founded in 1969 headquartered in New Delhi providing GCC leadership hiring talent mapping and recruitment solutions Led by MD Shiv Agrawal it has over five hundred fifty professionals across eight offices and specializes in outsourcing and offshoring talent acquisition

    Core servicesExecutive SearchGlobal SourcingInterim Management

    India · Ahmedabad, Bangalore, Chennai, Gurugram, Hyderabad, Kolkata, Mumbai, Pune

  • Accenture Poland logo

    Accenture Poland

    1914

    Retail & E-commerce · Telecom · Healthcare & Pharma · Banking & Financial Services · Technology · Automotive · Manufacturing

    Accenture Poland is the Polish delivery arm of Accenture plc operating across seven cities with offices in Warsaw Krakow Lodz Katowice Gdansk Szczecin and Wroclaw. The firm provides Global Capability Center design setup optimization and enhancement services with dedicated data engineering and AI technology capabilities serving global enterprises across Europe.

    Core servicesAI and AnalyticsCloud EngineeringCRM Implementation

    Poland · Gdansk, Krakow, Lodz, Warsaw, Wroclaw

  • Adecco Poland logo

    Adecco Poland

    2000+

    Retail & E-commerce · Telecom · Logistics & Supply Chain · Healthcare & Pharma · Banking & Financial Services · Technology · Energy & Utilities · Automotive · Manufacturing

    Adecco Poland is one of the largest workforce management and staffing organizations in Poland providing temporary employment, permanent recruitment, HR outsourcing, outplacement, training, and talent advisory services to enterprises and Global Capability Centers. Part of the globally listed Adecco Group headquartered in Zurich, the Polish subsidiary operates across Warsaw, Krakow, Wroclaw, Gdansk, Poznan, Katowice, and Lodz with one of the most comprehensive geographic footprints in the Polish workforce services market.

    Core servicesEmployer BrandingHR OutsourcingOutplacement

    Poland · Gdansk, Krakow, Lodz, Warsaw, Wroclaw

  • ANSR logo

    ANSR

    1146

    Retail & E-commerce · Healthcare & Pharma · Banking & Financial Services · Media & Entertainment · Technology · Consumer Goods · Manufacturing

    ANSR is a global market leader in designing building managing and operating Global Capability Centers for Fortune 500 companies. Founded in 2003 and headquartered in Bengaluru India ANSR has established over two hundred ten centers worldwide hiring two hundred twenty five thousand professionals across premier talent hubs leveraging its platform.

    Core services1Wrk PlatformGCC AdvisoryGCC as a Service

    India · Bangalore, Chennai, Gurugram, Hyderabad, Mumbai, Pune

Stay Ahead in the GCC Ecosystem

Get the latest insights, research reports, and industry analysis delivered directly to your inbox.

Join executives, analysts, and industry leaders who rely on Business of GCC for trusted intelligence on the Global Capability Center ecosystem.

Subscribe to receive:

  • Weekly GCC insights
  • New research reports
  • Industry trend analysis
  • Leadership interviews

Subscribe to GCC Intelligence

Data-driven updates on the GCC ecosystem

What are you looking for? (Optional)

No spam. No promotional clutter. Just curated GCC industry intelligence. Unsubscribe anytime.