Genpact India logo

Genpact India

Genpact India is the India arm of Genpact, a global professional services firm specializing in digital transformation, business process management, and enterprise operations. Founded in 1997 as a business unit of General Electric and later established as an independent company, Genpact supports organizations in transforming and managing core business functions.

About Genpact India

Genpact India is the India arm of Genpact, a global professional services firm specializing in digital transformation, business process management, and enterprise operations. The firm helps organizations design and operate Global Business Services (GBS) and shared services models, enabling scalable and efficient global operations.

Founded in 1997 as a business unit of General Electric and later established as an independent company, Genpact supports organizations in transforming and managing core business functions. Genpact combines domain expertise, digital technologies, and data analytics to drive operational efficiency and transformation.

In India, Genpact works with enterprises and Global Capability Centers (GCCs) to deliver services across finance and accounting, procurement, supply chain, customer experience, and analytics. Its services span automation, AI, and process optimization, supporting enterprises in improving performance, reducing costs, and enhancing customer outcomes across global delivery networks.

Company Information

Parent Company

Genpact Limited

Year Founded

1997

GCC engagement

GCC Specialists

Customer size

Enterprise

GCC Focus & Locations

Regions

India

Delivery centers

BangaloreChennaiGurugramHyderabadKolkataMumbai

Services & Capabilities

Service categories

Operating Model Design

Specific services

AI & Automation SolutionsCustomer Experience ManagementData & AnalyticsFinance & Accounting OutsourcingGBS & Shared Services OperationsProcurement & Supply Chain Services

Technology

Technology expertise

  • Analytics & AI
  • Business Process Management
  • Digital Transformation
  • Finance & Accounting Services
  • Supply Chain & Procurement Services

Client Experience

Customer size

Enterprise

Industries served

Banking & Financial ServicesHealthcare & PharmaManufacturingRetail & E-commerceInsurance

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