TTEC India

TTEC India operates as the India delivery arm of TTEC Holdings; Inc.; a publicly traded global customer experience technology and services company listed on NASDAQ under the ticker TTEC. TTEC India serves as a critical hub for developing and integrating world-class customer experience technology platforms; including partnerships with Google; Microsoft; Amazon; Cisco; and Genesys. TTEC India supports GCCs and global enterprises across technology; healthcare; financial services; retail; and telecommunications sectors; delivering multilingual customer support; technical helpdesk operations; and digital CX transformation services.

Founded in 1982 and headquartered in Greenwood Village; Colorado; TTEC has grown into one of the largest CX providers with approximately 52;000 employees across six continents and reported annual revenue of $2.208 billion for fiscal year 2024. The organization specializes in helpdesk platform implementation; omnichannel contact center operations; customer care managed services; CX technology consulting; and AI-driven customer engagement solutions.

The company established its India presence with the opening of the TTEC Digital Innovation Studio in Hyderabad in June 2023; marking a strategic expansion to strengthen its global delivery capabilities in AI-enabled CX solutions; consulting; and product development. Its core differentiator lies in combining TTEC Digital technology and consulting expertise with TTEC Engage managed services delivery; providing end-to-end CX transformation for enterprise clients.