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Text S.A. logo

Text S.A.

Text S.A. (WSE: TXT) formerly LiveChat Software S.A. is a Polish publicly listed software company headquartered in Wroclaw Poland. Founded in 2002 by Mariusz Cieply the company rebranded from LiveChat Software to Text S.A. in September 2023 to reflect its expanded product portfolio.

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About Text S.A.

Text S.A. The company develops and distributes online text communication software for businesses worldwide with a flagship KnowledgeBase product that lets companies create centralized knowledge repositories for employees and clients. The company serves over 28000 paid customers in more than 150 countries including Fortune 500 enterprises such as Adobe AirAsia Best Buy ING Huawei Orange PayPal and Bosch. The company employs approximately 268 people with offices in Wroclaw Poland and Boston Massachusetts USA. The KnowledgeBase product features AI-powered article suggestions multi-language support version control analytics and seamless integration with the broader Text ecosystem.

(WSE: TXT) formerly LiveChat Software S.A. is a Polish publicly listed software company headquartered in Wroclaw Poland. KnowledgeBase is part of a comprehensive suite that also includes LiveChat (multichannel live chat platform) ChatBot (conversational chatbot builder) HelpDesk (ticketing and customer support system) and OpenWidget (website widget installation). For FY2025 the company reported revenue exceeding PLN 354 million (approximately USD 89 million) with net profit over PLN 164 million and a net profit margin exceeding 46%.

Founded in 2002 by Mariusz Cieply the company rebranded from LiveChat Software to Text S.A. in September 2023 to reflect its expanded product portfolio. Text S.A. went public on the Warsaw Stock Exchange in April 2014 (Ticker: TXT) and is a component of the WIG30 index. Approximately 95% of consolidated sales revenue is generated internationally with the United States accounting for nearly half of all sales. Text operates a lean high-margin SaaS business model with 99% of customers acquired through online self-service channels.

Company Information

Parent Company

Text, Inc.

Year Founded

2002

GCC engagement

Works with GCCs

Customer size

Enterprise

GCC Focus & Locations

Regions

India

Delivery centers

Wroclaw

Services & Capabilities

Service categories

Chatbot PlatformsCX Automation PlatformsKnowledge Management Platforms

Specific services

AI-powered knowledge base creationanalyticschatbot integrationcustomer-facing wikiemployee knowledge basemulti-language knowledge baseself-service portalsversion control

Technology

Technology expertise

  • ChatBot
  • HelpDesk
  • KnowledgeBase
  • LiveChat
  • OpenWidget

Client Experience

Customer size

Enterprise

Industries served

Retail & E-commerceTelecomHealthcare & PharmaBanking & Financial ServicesTechnology

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