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Teleperformance Poland logo

Teleperformance Poland

Teleperformance Poland is the Poland delivery arm of Teleperformance SE; a global leader in digital business services listed on Euronext Paris under the ticker TEP and included in the CAC 40 index. Founded in 1978 in France; Teleperformance has grown into one of the largest CX providers with approximately 500;000 employees across close to 100 countries and reported consolidated revenue of EUR 10.

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About Teleperformance Poland

Teleperformance Poland is the Poland delivery arm of Teleperformance SE; a global leader in digital business services listed on Euronext Paris under the ticker TEP and included in the CAC 40 index. Teleperformance Poland specializes in multilingual customer experience management; helpdesk platform implementation; omnichannel contact center operations; technical support services; customer care managed services; and back-office process outsourcing. Its core differentiator lies in combining High-Tech and High-Touch approaches; delivering advanced digital business services with human empathy to help the world's best brands grow their businesses in a meaningful and sustainable way.

Founded in 1978 in France; Teleperformance has grown into one of the largest CX providers with approximately 500;000 employees across close to 100 countries and reported consolidated revenue of EUR 10.28 billion for fiscal year 2024. The company leverages its TP.ai platform and strategic partnership with ServiceNow to deliver AI-powered helpdesk solutions that automate ticket management; enable intelligent routing; and provide predictive analytics for customer support operations. The company has deployed 60 proprietary AI solutions globally and continues to invest heavily in AI training; with nearly 62;000 training programs completed for managers in artificial intelligence and emotional intelligence as of March 2025.

Teleperformance Poland has been present in the Polish market since 1997; making it one of the first contact center operators established in the country. The company operates from four delivery centers in Warsaw; Krakow; Poznan; and Katowice with over 3;500 professionals representing 77 different nationalities; delivering services in over 30 languages. Teleperformance Poland serves GCCs and global enterprises across technology; automotive; retail; telecommunications; financial services; and travel sectors.

Company Information

Parent Company

Teleperformance SE

Year Founded

1997

GCC engagement

GCC Specialists

Customer size

Enterprise

GCC Focus & Locations

Regions

India

Delivery centers

Warsaw

Services & Capabilities

Service categories

Helpdesk Platforms

Specific services

Advanced AnalyticsAI-Powered Contact CenterBack-Office Process OutsourcingCustomer Care Managed ServicesDigital CX StrategyIntelligent AutomationOmnichannel HelpdeskSpeech and Text AnalysisTechnical Support

Technology

Technology expertise

  • AI-Powered Customer Care
  • Back-Office Outsourcing
  • Helpdesk Platform Implementation
  • Multilingual Customer Experience Management
  • Omnichannel Contact Center

Client Experience

Customer size

Enterprise

Industries served

Retail & E-commerceTelecomBanking & Financial ServicesTechnologyAutomotive

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