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Talisma logo

Talisma

Talisma Corporation was founded in 1999 and is headquartered in Bengaluru; India; with a global presence across 8 countries including the USA; Brazil; Portugal; Kenya; and the Philippines. Under the leadership of Chairman and CEO Dr. Raj Mruthyunjayappa; Talisma has evolved into an enterprise-grade AI customer experience management platform serving hundreds of institutional customers worldwide.

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About Talisma

Talisma Corporation was founded in 1999 and is headquartered in Bengaluru; India; with a global presence across 8 countries including the USA; Brazil; Portugal; Kenya; and the Philippines. The platform serves BFSI; retail; hospitality; technology; and telecommunications sectors; enabling organizations to unify fragmented data and orchestrate autonomous actions across customer touchpoints.

Under the leadership of Chairman and CEO Dr. The company powers millions of customer interactions annually through its CXM.AI platform; which combines agentic AI; automation; and cloud solutions to deliver smarter; faster; and more reliable enterprise engagement. Talisma has raised over 65 million dollars in funding from investors including The Carlyle Group and Oak Investment Partners; reflecting strong market confidence in its technology vision.

Raj Mruthyunjayappa; Talisma has evolved into an enterprise-grade AI customer experience management platform serving hundreds of institutional customers worldwide. Talisma core offerings include omnichannel CRM; intelligent virtual agents; post-generation AI; and CRM agentic AI capabilities that work seamlessly with existing enterprise stacks. With delivery centers in Bengaluru and Florida; Talisma leverages India deep AI and engineering talent pool to provide scalable; secure; and reliable CXM solutions for global enterprises seeking to transform customer engagement through intelligent automation and platform-agnostic architecture for sustained growth and market leadership.

Company Information

Parent Company

Talisma Corporation

Year Founded

1999

GCC engagement

GCC Specialists

Customer size

Enterprise

GCC Focus & Locations

Regions

India

Delivery centers

BangaloreGurugram

Services & Capabilities

Service categories

CRM Platforms

Specific services

CRM Agentic AICXM.AI Email BotOCROmnichannel JourneysPost Generation AISummarisation

Technology

Technology expertise

  • AI-Powered Customer Engagement
  • CXM.AI Platform
  • Intelligent Virtual Agents
  • Omnichannel CRM

Client Experience

Customer size

Enterprise

Industries served

Retail & E-commerceTelecomTechnology

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