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Britenet

Britenet was founded in 2006 by Michał Borny and Tomasz Krajewski and has grown into one of Poland's leading IT services companies; specializing in Salesforce implementation; custom software development; and data analytics. Headquartered in Warsaw with competence centers in Lublin; Kielce; Poznań; Białystok; and additional offices in Germany and Belgium; Britenet employs nearly 1;000 specialists.

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About Britenet

Britenet was founded in 2006 by Michał Borny and Tomasz Krajewski and has grown into one of Poland's leading IT services companies; specializing in Salesforce implementation; custom software development; and data analytics. Under CEO Michał Borny's leadership; Britenet has expanded its European footprint with offices in Düsseldorf and Belgium; targeting Western European markets. With recent funding of 1.1 million dollars secured in December 2024; Britenet continues to invest in growth and scaling its Salesforce and analytics capabilities for enterprise clients operating shared service centers across Central and Eastern Europe.

Headquartered in Warsaw with competence centers in Lublin; Kielce; Poznań; Białystok; and additional offices in Germany and Belgium; Britenet employs nearly 1;000 specialists. Britenet Salesforce practice delivers implementations across Sales Cloud; Service Cloud; Experience Cloud; Marketing Cloud; Pardot; MuleSoft; Tableau CRM; CPQ; and Field Service Lightning. The company combines deep technical expertise with a data-driven approach to digital transformation; helping over 200 global clients modernize legacy systems into scalable architectures.

The company is a recognized Salesforce Service Provider with 140+ specialists holding 500+ Salesforce certifications and an employee turnover rate of just 3.1 percent per year. The firm has successfully completed 14+ major Salesforce projects worldwide for clients in education; electronics; logistics; and NGO sectors; including a multi-level global support center implementation and a Service Cloud deployment that accelerated customer request handling.

Company Information

Parent Company

Britenet

Year Founded

2006

GCC engagement

Works with GCCs

Customer size

Enterprise

GCC Focus & Locations

Regions

India

Delivery centers

KrakowLodzWarsawWroclaw

Services & Capabilities

Service categories

CRM Platforms

Specific services

CPQExperience CloudField Service LightningMarketing CloudMuleSoftPardotSales CloudService CloudTableau CRM

Technology

Technology expertise

  • Custom Software Development
  • Data & AI Analytics
  • IT Nearshoring
  • Salesforce Implementation

Client Experience

Customer size

Enterprise

Industries served

InsuranceTelecomBanking & Financial ServicesEnergy & UtilitiesAutomotive

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