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SentiOne

SentiOne LLC was founded in 2011 by Kamil Bargiel Bartosz Bazinski and Michal Brzezicki and is headquartered in Gdansk Poland. The company is privately held and venture capital-backed with total funding of approximately 4 million dollars from investors including Trigon TFI and Augere Venture. SentiOne employs approximately 90 professionals and generates an estimated annual revenue of 22.1 million dollars.

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About SentiOne

SentiOne LLC was founded in 2011 by Kamil Bargiel Bartosz Bazinski and Michal Brzezicki and is headquartered in Gdansk Poland. SentiOne Listen is an intelligent social listening and online monitoring platform that tracks 5 million plus sources across social media Facebook Twitter Instagram YouTube TikTok Reddit blogs news portals and review sites to provide brand sentiment analysis trend detection competitive research and audience insights. The company operates across industries including telecommunications consumer goods retail banking and healthcare.

The company is privately held and venture capital-backed with total funding of approximately 4 million dollars from investors including Trigon TFI and Augere Venture. SentiOne Automate is a conversational AI platform for building chatbots and voicebots that automate customer service processes handling up to 40 percent of customer requests automatically. SentiOne serves over 1630 clients across 30 markets globally including major brands such as Procter and Gamble T-Mobile PepsiCo LG McDonald's and Nike. The Gdansk Poland headquarters serves as the primary research development and delivery center for the company global operations.

SentiOne employs approximately 90 professionals and generates an estimated annual revenue of 22.1 million dollars. SentiOne is a deep-tech scaleup that provides an AI-powered multichannel customer service automation platform with two core product lines. The platform features a best-in-class natural language understanding engine with 94 percent intent recognition accuracy recognized as number one on Papers with Code and the Association for the Advancement of AI. SentiOne has been recognized with awards including EY Entrepreneur of the Year Deloitte Technology Fast 500 EMEA and Top 20 Scaleup in Europe.

Company Information

Parent Company

SentiOne LLC

Year Founded

2011

GCC engagement

Works with GCCs

Customer size

Enterprise

GCC Focus & Locations

Regions

India

Delivery centers

Warsaw

Services & Capabilities

Service categories

Chatbot PlatformsCX Automation PlatformsKnowledge Management Platforms

Specific services

AI social listening and brand monitoringconversational chatbot and voicebot automationcustomer communication managementknowledge base automationlow-code bot buildingNLU engine (94% intent recognition)on-premise and cloud deploymentsentiment analysis (70+ languages)

Technology

Technology expertise

  • conversational AI platform
  • NLU engine
  • SentiOne Automate (chatbots/voicebots)
  • SentiOne Listen (social listening)

Client Experience

Customer size

Enterprise

Industries served

Retail & E-commerceTelecomHealthcare & PharmaBanking & Financial ServicesMedia & EntertainmentConsumer Goods

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    Asseco Poland provides banking and treasury technology solutions for global corporations. They enable GCCs to automate cash management, payments, and treasury operations. Their platforms support Finance shared services centers. Asseco ensures scalable treasury technology deployment for enterprises seeking operational efficiency now.

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    Avaamo is an enterprise conversational AI platform founded in 2014 headquartered in Los Altos California with major R&D in Bengaluru India. Its deep learning AI platform enables enterprises to build deploy and manage AI-powered virtual assistants for contact centers healthcare and enterprise workflows. Serving clients in 40 plus countries Avaamo

    Core servicesAgent AssistAvaamo Conversational AI PlatformContact Center AI

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  • BaseOn logo

    BaseOn

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    BaseOn is a Polish AI-powered Knowledge Management and Sales Enablement platform developed by Sales Development Technologies centralizing all product knowledge technical documentation and corporate training materials. It offers AI search e-learning LMS gamification and analytics serving over 389 companies and 50000 users across banking retail and manufacturing sectors in Poland.

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