SentiOne

SentiOne LLC was founded in 2011 by Kamil Bargiel Bartosz Bazinski and Michal Brzezicki and is headquartered in Gdansk Poland. SentiOne Listen is an intelligent social listening and online monitoring platform that tracks 5 million plus sources across social media Facebook Twitter Instagram YouTube TikTok Reddit blogs news portals and review sites to provide brand sentiment analysis trend detection competitive research and audience insights. The company operates across industries including telecommunications consumer goods retail banking and healthcare.

The company is privately held and venture capital-backed with total funding of approximately 4 million dollars from investors including Trigon TFI and Augere Venture. SentiOne Automate is a conversational AI platform for building chatbots and voicebots that automate customer service processes handling up to 40 percent of customer requests automatically. SentiOne serves over 1630 clients across 30 markets globally including major brands such as Procter and Gamble T-Mobile PepsiCo LG McDonald's and Nike. The Gdansk Poland headquarters serves as the primary research development and delivery center for the company global operations.

SentiOne employs approximately 90 professionals and generates an estimated annual revenue of 22.1 million dollars. SentiOne is a deep-tech scaleup that provides an AI-powered multichannel customer service automation platform with two core product lines. The platform features a best-in-class natural language understanding engine with 94 percent intent recognition accuracy recognized as number one on Papers with Code and the Association for the Advancement of AI. SentiOne has been recognized with awards including EY Entrepreneur of the Year Deloitte Technology Fast 500 EMEA and Top 20 Scaleup in Europe.