Karpato

Karpato was founded in 2017 and is headquartered in Wrocław; Poland; operating as an official Salesforce partner specializing in CRM consulting and implementation services. Karpato core specializations span Revenue Cloud; Marketing Cloud; Sales Cloud; Service Cloud; Experience Cloud; and integrations with external systems. The company also provides employee outsourcing services; sharing Salesforce knowledge and expertise with client teams to build internal capability.

Led by CEO Józef Kaszowski; a certified Salesforce Application Architect with extensive platform experience; Karpato has built a reputation for transparent communication; high-quality technical solutions; and genuine partnership with clients. The firm serves clients across Poland and Denmark; with notable long-term partnerships including Milestone Systems; where Karpato has been the main partner for new features; maintenance; and operations for several years. With its strong technical foundation and customer-centric approach; Karpato serves as a trusted Salesforce partner for enterprises operating shared service centers and GCCs across Central and Eastern Europe seeking reliable CRM implementation and ongoing platform support.

The company provides a comprehensive spectrum of Salesforce services including license selection; solution architecture; business process analysis; system implementation; integration; testing; and post-implementation maintenance and development. With 20 certified Salesforce experts and 10 verified AppExchange projects; Karpato maintains a focused; boutique approach that prioritizes user adoption; data quality; and optimal KPIs for every engagement. Karpato flexible engagement model enables seamless team scaling; combining new talent with experienced veterans to meet evolving client requirements.