Infosys BPM India logo

Infosys BPM India

Infosys BPM India is the business process management arm of Infosys, a global IT services and consulting company. Founded in 2002, Infosys BPM delivers end-to-end business process outsourcing and digital operations services to enterprises across industries.

About Infosys BPM India

Infosys BPM India is the business process management arm of Infosys, a global IT services and consulting company. The firm enables organizations to design, transform, and manage Global Business Services (GBS) and shared services models at scale.

Founded in 2002, Infosys BPM delivers end-to-end business process outsourcing and digital operations services to enterprises across industries. Infosys BPM combines process expertise with digital technologies such as automation, artificial intelligence, and analytics to improve efficiency and business outcomes.

In India, Infosys BPM supports enterprises and Global Capability Centers (GCCs) with services across finance and accounting, procurement, customer service, human resources, and supply chain operations. Its India delivery centers play a key role in global operations, supporting enterprises in scaling GCCs, optimizing processes, and driving digital transformation across functions.

Company Information

Parent Company

Infosys Limited

Year Founded

2002

GCC engagement

Works with GCCs

Customer size

Enterprise

GCC Focus & Locations

Regions

India

Delivery centers

BangaloreChennaiHyderabadPune

Services & Capabilities

Service categories

Operating Model Design

Specific services

Automation & AI-led BPMCustomer Experience ManagementFinance & Accounting OutsourcingGBS & Shared Services OperationsProcurement ServicesResearch & Analytics

Technology

Technology expertise

  • Customer Service
  • Digital Operations
  • Finance & Accounting
  • GBS Operating Model Design
  • HR Services
  • Procurement
  • Supply Chain Management

Client Experience

Customer size

Enterprise

Industries served

Banking & Financial ServicesHealthcare & PharmaInsuranceRetail & E-commerceEnergy & UtilitiesManufacturing

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