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Concentrix Poland logo

Concentrix Poland

Concentrix Poland is the Poland delivery arm of Concentrix Corporation; a Fortune 500 global technology and services leader listed on NASDAQ under the ticker CNXC. Headquartered in Newark; California; Concentrix operates from more than 40 countries across six continents with over 212;000 employees worldwide and reported annual revenue of approximately $9.83 billion for fiscal year 2025.

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About Concentrix Poland

Concentrix Poland is the Poland delivery arm of Concentrix Corporation; a Fortune 500 global technology and services leader listed on NASDAQ under the ticker CNXC. The Katowice site; opened in June 2024 at the Global Office Park; represents the company's newest permanent facility and already created more than 500 new jobs in the city. Concentrix Poland serves GCCs and global enterprises across technology; automotive; retail; telecommunications; financial services; and travel sectors. Concentrix Poland employees; referred to internally as game-changers; benefit from state-of-the-art facilities including on-site restaurants; coffee areas; relaxation zones; and central locations with easy accessibility via metro lines and bus stops.

Headquartered in Newark; California; Concentrix operates from more than 40 countries across six continents with over 212;000 employees worldwide and reported annual revenue of approximately $9.83 billion for fiscal year 2025. The company leverages its proprietary GenAI iX product suite and advanced analytics to deliver intelligent helpdesk solutions that automate ticket routing; enable self-service capabilities; and provide real-time customer insights. The company has been recognized by ISG Provider Lens and Everest Group for its customer experience capabilities.

Concentrix has been operating in Poland since 2005 and currently employs more than 2;000 professionals across four delivery centers in Lublin; Szczecin; Warsaw; and Katowice. Concentrix Poland specializes in customer experience transformation; helpdesk platform implementation; omnichannel contact center operations; AI-powered customer care; and digital business services. Its core differentiator is the integration of technology consulting; solution build; and managed digital operations under one roof; enabling end-to-end CX transformation.

Company Information

Parent Company

Concentrix Corporation

Year Founded

2005

GCC engagement

GCC Specialists

Customer size

Enterprise

GCC Focus & Locations

Regions

India

Delivery centers

Warsaw

Services & Capabilities

Service categories

Helpdesk Platforms

Specific services

Advanced AnalyticsAI-Powered Contact CenterCustomer Care Managed ServicesDigital CX ConsultingGenAI iX SolutionsOmnichannel HelpdeskSelf-Service CapabilitiesTechnical SupportWorkforce Management

Technology

Technology expertise

  • AI-Powered Customer Care
  • Customer Experience Transformation
  • Digital Business Services
  • Helpdesk Platform Implementation
  • Omnichannel Contact Center

Client Experience

Customer size

Enterprise

Industries served

Retail & E-commerceTelecomHealthcare & PharmaBanking & Financial ServicesTechnologyAutomotive

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