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Yellow.ai

Founded in 2016 in Bengaluru India by Raghu Ravinutala Rashid Khan and Jaya Kishore Reddy Yellow.ai (formerly Yellow Messenger) is a leading enterprise conversational AI platform.

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About Yellow.ai

Founded in 2016 in Bengaluru India by Raghu Ravinutala Rashid Khan and Jaya Kishore Reddy Yellow.ai (formerly Yellow Messenger) is a leading enterprise conversational AI platform. Core products include Enterprise Conversational AI Platform Agentic AI Platform for service automation omnichannel voice AI and generative AI-powered customer experience solutions. The company was positioned as a Challenger in the 2025 Gartner Magic Quadrant for Enterprise Conversational AI Platforms and has received Frost & Sullivan 2021 Technology Innovation Leadership Award and recognition in Everest Group Conversational AI Products PEAK Matrix.

Headquartered in San Mateo California with primary engineering and operations in Bengaluru the company has raised over 102 million USD across 8 funding rounds from investors including WestBridge Capital Sapphire Ventures Salesforce Ventures and Lightspeed. The platform serves diverse industries including banking and financial services healthcare utilities retail manufacturing hospitality and telecommunications. Yellow.ai process has approximately 1009 employees globally.

The company rebranded from Yellow Messenger to Yellow.ai in 2022 to reflect its expanded platform beyond chat-based solutions. Yellow.ai's agentic platform enables organizations to automate their AI development lifecycle at scale from building and debugging to testing and optimizing AI agents. Yellow.ai has over 1000 enterprise customers in 85 plus countries including Domino's Sephora Siemens BYJU's Flipkart and Tata Power. The platform supports over 135 languages and provides integrated ChatGPT-like generative AI capabilities for seamless customer and employee experiences across industries where Global Capability Centers operate extensively.

Company Information

Parent Company

Bitonic Technology Labs Inc

Year Founded

2016

GCC engagement

Works with GCCs

Customer size

Enterprise

GCC Focus & Locations

Regions

India

Delivery centers

Bangalore

Services & Capabilities

Service categories

CX Automation PlatformsKnowledge Management Platforms

Specific services

Agent assist toolsAI analyticsAI-powered voice botsConversational AI agents for customer serviceGenerative AI knowledge managementLow-code/no-code AI agent builderMulti-language support (135+ languages)Omnichannel automation

Technology

Technology expertise

  • Agentic AI Platform
  • AI Agent Builder
  • Enterprise Conversational AI Platform
  • Generative AI CX Solutions
  • Voice AI

Client Experience

Customer size

Enterprise

Industries served

Retail & E-commerceTelecomHealthcare & PharmaEnergy & UtilitiesManufacturing

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