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WNS Global Services India

WNS Global Services India is a key delivery hub of WNS, a global business process management (BPM) company. Founded in 1996, WNS provides data-driven and digital-led business process outsourcing services to enterprises across industries.

About WNS Global Services India

WNS Global Services India is a key delivery hub of WNS, a global business process management (BPM) company. The company enables organizations to design and operate Global Business Services (GBS) and shared services models with a focus on efficiency and scalability.

Founded in 1996, WNS provides data-driven and digital-led business process outsourcing services to enterprises across industries. WNS combines domain expertise with analytics, automation, and digital technologies to transform business processes.

In India, WNS supports enterprises and Global Capability Centers (GCCs) with services across finance and accounting, customer experience, procurement, research and analytics, and industry-specific operations. Its India delivery centers form a core part of its global delivery network, supporting enterprises in optimizing operations, enhancing customer outcomes, and driving digital transformation across functions.

Company Information

Parent Company

WNS (Holdings) Limited

Year Founded

1996

GCC engagement

Works with GCCs

Customer size

All Sizes

GCC Focus & Locations

Regions

India

Delivery centers

BangaloreChennaiGurugramMumbaiNoidaPune

Services & Capabilities

Service categories

Operating Model Design

Specific services

Analytics Capability Integration into TOMGBS Target Operating Model (TOM) DesignGCC Maturity BenchmarkingGovernance & Accountability FrameworkIndustry-Specific GBS Model DesignIntelligent Automation RoadmapService Catalog & SLA FrameworkService Delivery Model DesignTalent Model & Workforce OptimizationWNS TRAC AI Platform Integration

Technology

Technology expertise

  • Customer Experience
  • Digital Transformation
  • Finance & Accounting
  • Industry-specific BPM
  • Procurement
  • Research & Analytics

Client Experience

Customer size

All Sizes

Industries served

Banking & Financial ServicesInsuranceHealthcare & PharmaManufacturingRetail & E-commerce

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