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ServiceNow India

ServiceNow Inc. is a publicly-traded enterprise cloud software company listed on the NYSE under ticker NOW that provides the leading workflow automation platform for IT service management IT operations management IT business management and DevOps governance serving over 8,700 enterprise customers globally.

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About ServiceNow India

ServiceNow Inc. is a publicly-traded enterprise cloud software company listed on the NYSE under ticker NOW that provides the leading workflow automation platform for IT service management IT operations management IT business management and DevOps governance serving over 8,700 enterprise customers globally. The platform is extensively deployed within Global Capability Centers in India as the ITSM foundation and DevOps governance layer providing release management compliance tracking service catalog management and IT infrastructure operations governance for GCC engineering operations. ServiceNow is recognized in multiple Gartner reports including Magic Quadrant for IT Service Management where it has been named a Leader for many consecutive years.

Founded in 2004 and headquartered in Santa Clara California ServiceNow has grown from an ITSM tool to a comprehensive enterprise platform spanning IT operations human resources customer service security operations and DevOps value stream management. ServiceNow's DevOps platform provides the governance and compliance layer for software delivery pipelines integrating with leading CI/CD toolchains including Jenkins GitLab Artifactory and deployment platforms to provide release visibility risk scoring deployment approval workflows and change management automation for enterprise software organizations. The company reported annual revenues exceeding $8 billion and employs over 22,000 people worldwide with significant engineering operations in its India centers.

The company maintains major engineering and product development centers in Bangalore and Hyderabad India making India one of ServiceNow's largest global talent hubs outside its North American headquarters. ServiceNow's DevOps portfolio includes Now DevOps for continuous delivery governance and pipeline value stream management Now ITOM for IT infrastructure operations management automation and configuration management database integration Now APM for application performance management and observability Now Release Management for coordinated enterprise release orchestration across application portfolios and Now Integration Hub for connecting DevOps toolchains.

Company Information

Parent Company

ServiceNow Inc.

Year Founded

2004

GCC engagement

Works with GCCs

Customer size

Enterprise

GCC Focus & Locations

Regions

India

Delivery centers

BangaloreHyderabad

Services & Capabilities

Service categories

DevOps Platforms

Specific services

Application performance management APMChange management automationConfiguration management database CMDBIncident and problem managementIT asset management governanceIT operations management ITOMNow DevOps continuous delivery governanceRelease management orchestrationSecurity operations platformService catalog managementServiceNow Integration HubWorkflow automation platform

Technology

Technology expertise

  • DevOps value stream management
  • IT operations management
  • IT service management
  • Release orchestration

Client Experience

Customer size

Enterprise

Industries served

Retail & E-commerceHealthcare & PharmaBanking & Financial ServicesTechnologyEnergy & Utilities

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