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SER Solutions Polska

SER Solutions Polska (S.E.R. Solutions Polska Sp. z o.o.) is the Polish subsidiary of SER Group a global leader in Intelligent Content Automation headquartered in Bonn Germany. Established in Poland in 2004 and headquartered in Warsaw the company employs approximately 550 professionals. SER Group was founded in 1984 and has been named a Leader in the Gartner Magic Quadrant for Document Management in 2024.

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About SER Solutions Polska

SER Solutions Polska (S.E.R. SER Group was founded in 1984 and has been named a Leader in the Gartner Magic Quadrant for Document Management in 2024. The platform is available on-premises in the cloud and as a hybrid installation with Doxis4-as-a-Service offering full platform functionality. The company's marquee client DHL operates the world's largest ECM deployment processing over 15 billion documents with 73000 users across the Doxis platform. The global SER Group operates from 20 locations worldwide serving over 5 million users across manufacturing financial services logistics insurance and public sector clients.

Solutions Polska Sp. z o.o.) is the Polish subsidiary of SER Group a global leader in Intelligent Content Automation headquartered in Bonn Germany. Doxis4 serves as a unified platform for document management contract management invoice automation case management and enterprise archiving. SER Group has been recognized as the number one ECM vendor in Poland by Computerworld TOP200 consecutively since 2017 and ranks among the top 40 largest IT companies in Poland.

Established in Poland in 2004 and headquartered in Warsaw the company employs approximately 550 professionals. Its flagship Doxis4 platform is an AI-infused Intelligent Content Automation solution that combines Enterprise Content Management (ECM) Business Process Management (BPM) and knowledge management capabilities. Other notable clients include Deutsche Bahn BNP Paribas Bank Polska Raiffeisen Bank and Vienna Insurance Group. In 2025 SER Group acquired AFI Solutions (SAP document automation specialist) and Klippa (AI-powered Intelligent Document Processing) strengthening its SAP integration capabilities.

Company Information

Parent Company

SER Group

Year Founded

2005

GCC engagement

Works with GCCs

Customer size

Mid-Market

GCC Focus & Locations

Regions

India

Delivery centers

Warsaw

Services & Capabilities

Service categories

Knowledge Management Platforms

Specific services

AI-Powered Document ProcessingCase ManagementCloud ECM (SaaS)Contract ManagementDocument ManagementElectronic ArchivingEnterprise Content ManagementInvoice AutomationKnowledge ManagementManaged Content ServicesSAP Document AutomationWorkflow Automation

Technology

Technology expertise

  • Doxis4 BPM
  • Doxis4 ECM
  • Doxis4 Intelligent Content Automation Platform
  • Doxis4 Managed Services
  • Doxis4 Order-to-Cash for SAP
  • Doxis4 Purchase-to-Pay for SAP

Client Experience

Customer size

Mid-Market

Industries served

InsuranceTelecomLogistics & Supply ChainBanking & Financial ServicesProfessional ServicesManufacturing

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