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SAIO (ING Group) logo

SAIO (ING Group)

SAIO S.A. was established on October 4 2022 as a dedicated technology company within the ING Group and is headquartered at ul. Chorzowska 50 in Katowice Poland. The company is privately held as a subsidiary of ING Bank Śląski S.A. which is part of the global ING Group. SAIO employs approximately 51 to 200 professionals and has demonstrated exceptional growth with net sales revenue increasing by 68 percent in 2025.

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About SAIO (ING Group)

SAIO S.A. was established on October 4 2022 as a dedicated technology company within the ING Group and is headquartered at ul. SAIO platform includes AI-powered capabilities such as SAIO Chat for conversational AI and IntelligentForms for automated document processing. SAIO is the first and only Polish company to be included in the prestigious Everest Group RPA Products PEAK Matrix Assessment earning the Major Contender title and Star Performer recognition in consecutive years 2022 2023 and 2024. SAIO explicitly serves Shared Service Centers helping them automate back-office processes finance operations and customer service functions.

Chorzowska 50 in Katowice Poland. SAIO employs approximately 51 to 200 professionals and has demonstrated exceptional growth with net sales revenue increasing by 68 percent in 2025. The platform enables businesses to automate end-to-end business processes across finance and accounting HR procurement sales customer service KYC and IT operations. The company has deployed over 2000 software robots for Polish and international clients enabling significant operational cost savings and efficiency improvements. The company leadership is headed by CEO Przemysław Lewicki who drives the strategic vision for AI-powered automation.

The company is privately held as a subsidiary of ING Bank Śląski S.A. which is part of the global ING Group. The company provides the SAIO Intelligent Process Automation platform which combines robotic process automation artificial intelligence machine learning intelligent document processing and workflow automation into a single integrated platform. SAIO serves clients across banking financial services insurance manufacturing retail logistics and public sectors. The company has strategic partnerships with leading technology providers and academic institutions including the University of Economics in Katowice.

Company Information

Parent Company

ING Bank Śląski S.A. (ING Group)

Year Founded

2022

GCC engagement

GCC Specialists

Customer size

Enterprise

GCC Focus & Locations

Regions

India

Delivery centers

Katowice

Services & Capabilities

Service categories

RPA Platforms

Specific services

Attended & Unattended RPA BotsCenter of Excellence SetupCloud & On-Premise DeploymentControl Center & AnalyticsIntegration APIsIntelligentForms Document ProcessingProcess DiscoverySAIO Chat Conversational AISAIO RPA PlatformTraining & SupportWorkflow Orchestration

Technology

Technology expertise

  • AI-Powered Automation
  • IntelligentForms
  • RPA Bots
  • SAIO Chat
  • SAIO Intelligent Process Automation Platform
  • Workflow Automation

Client Experience

Customer size

Enterprise

Industries served

Retail & E-commerceInsuranceLogistics & Supply ChainHealthcare & PharmaBanking & Financial ServicesManufacturing

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