Business of GCC
Hackett Group India logo

Hackett Group India

Hackett Group India is the India arm of The Hackett Group, a global consulting firm specializing in benchmarking, digital transformation, and enterprise performance optimization. Founded in 1991, the firm provides advisory services focused on improving business operations across finance, HR, procurement, and IT functions.

Visit WebsiteClaim Your ProfileView LinkedIn

About Hackett Group India

Hackett Group India is the India arm of The Hackett Group, a global consulting firm specializing in benchmarking, digital transformation, and enterprise performance optimization. The firm leverages proprietary benchmarking data and research to provide insights into best practices and operational performance.

Founded in 1991, the firm provides advisory services focused on improving business operations across finance, HR, procurement, and IT functions. Hackett helps organizations design and optimize global business services (GBS) and GCC models, enabling efficient scaling and performance improvement.

In India, the firm supports enterprises and Global Capability Centers (GCCs) with services including shared services strategy, operating model design, benchmarking, and transformation advisory. Its advisory services are supported by extensive datasets and industry benchmarks, making it a key partner for organizations looking to enhance efficiency, reduce costs, and transform enterprise functions through GCC and shared services models.

Company Information

Parent Company

The Hackett Group, Inc.

Year Founded

1997

GCC engagement

GCC Specialists

Customer size

Enterprise

GCC Focus & Locations

Regions

India

Delivery centers

Hyderabad

Services & Capabilities

Service categories

BenchmarkingOperating Model Design

Specific services

Benchmarking & Performance MetricsCost OptimizationFinance & HR TransformationGCC & GBS StrategyOperating Model DesignProcurement Advisory

Technology

Technology expertise

  • Benchmarking
  • Digital Transformation Consulting
  • Enterprise Advisory
  • Performance Optimization
  • Shared Services Advisory

Client Experience

Customer size

Enterprise

Industries served

Healthcare & PharmaBanking & Financial ServicesTechnologyConsumer GoodsManufacturing

Related Partners

  • Bain and Company India logo

    Bain and Company India

    10,000+

    Retail & E-commerce · Healthcare & Pharma · Banking & Financial Services · Technology · Consumer Goods

    Bain & Company India is part of Bain & Company, a global management consulting firm founded in 1973, providing strategy, performance benchmarking, and transformation advisory services for enterprises, including Global Capability Center (GCC) strategy and optimization.

    Core servicesM&A AdvisoryPerformance ImprovementStrategy Consulting

    India · Bangalore, Mumbai, Noida

    View Profile
  • Capgemini India logo

    Capgemini India

    150,000+

    Retail & E-commerce · Insurance · Telecom · Healthcare & Pharma · Banking & Financial Services · Technology · Consumer Goods · Energy & Utilities · Automotive · Manufacturing

    Capgemini India is the Indian arm of global technology consulting firm Capgemini SE with major India operations in Bengaluru Mumbai Hyderabad and Pune The company is a Celonis Platinum Partner with a dedicated Process Mining practice helping GCCs leverage process mining for supply chain finance procurement and customer service optimization

    Core servicesCapgemini Invent Process PerformanceCelonis Platinum Partner ServicesProcess Intelligence Solutions

    India · Bangalore, Chennai, Gurugram, Hyderabad, Kolkata, Mumbai, Noida, Pune

    View Profile
  • Conduent India logo

    Conduent India

    60,000+

    Retail & E-commerce · Healthcare & Pharma · Banking & Financial Services

    Conduent India is part of Conduent, a global business process services company founded in 2017, providing digital operations, customer experience, and transaction processing services to enterprises and governments.

    Core servicesCustomer Experience ManagementDigital OperationsFinance & Accounting

    India · Bangalore, Hyderabad, Noida

    View Profile
  • CRISIL (Integral IQ) logo

    CRISIL (Integral IQ)

    6700+

    Insurance · Banking & Financial Services

    CRISIL is India's oldest credit rating and risk analytics firm majority owned by S&P Global providing ratings research risk and policy advisory services Its Integral IQ division delivers risk analytics compliance and GCC advisory services serving the world's top investment and commercial banks from Mumbai Bengaluru Hyderabad Chennai and Pune

    Core servicesAI-driven risk detectionCompliance analyticsCredit risk management

    India · Ahmedabad, Bangalore, Chennai, Gurugram, Hyderabad, Kolkata, Mumbai, Pune

    View Profile

GCC Related Content

Analysis

GCC Trends 2026: 10 Key Shifts Shaping Global Capability Centers

View Analysis
Analysis

GCC Market Size & Revenue 2026

View Analysis
Guide

How to Choose the Right City for a Global Capability Center

Read Guide
Guide

How Enterprises Build and Scale Global Capability Centers: The Complete 2026 Guide

Read Guide

Stay Ahead in the GCC Ecosystem

Get the latest insights, research reports, and industry analysis delivered directly to your inbox.

Join executives, analysts, and industry leaders who rely on Business of GCC for trusted intelligence on the Global Capability Center ecosystem.

Subscribe to receive:

  • ✓Weekly GCC insights
  • ✓New research reports
  • ✓Industry trend analysis
  • ✓Leadership interviews

Subscribe to GCC Intelligence

Data-driven updates on the GCC ecosystem

What are you looking for? (Optional)

No spam. No promotional clutter. Just curated GCC industry intelligence. Unsubscribe anytime.