Forrester India
Forrester India is part of Forrester, a global research and advisory firm specializing in technology, customer experience, and business strategy insights. Founded in 1983, the firm provides research, benchmarking, and consulting services to enterprises worldwide.
About Forrester India
Forrester India is part of Forrester, a global research and advisory firm specializing in technology, customer experience, and business strategy insights. Forrester combines proprietary research with analytics and advisory capabilities to deliver actionable insights.
Founded in 1983, the firm provides research, benchmarking, and consulting services to enterprises worldwide. Its services include cost benchmarking, maturity assessments, peer comparison, and market intelligence, which are highly relevant to Global Capability Center (GCC) performance evaluation and optimization.
Forrester supports organizations with data-driven benchmarking, performance insights, and strategic advisory across IT, digital transformation, and business operations. Its frameworks and benchmarking tools enable enterprises to compare performance, optimize operations, and improve decision-making across GCC and shared services environments.
Company Information
Parent Company
Forrester Research, Inc.
Year Founded
1983
GCC engagement
Works with GCCs
Customer size
Enterprise
GCC Focus & Locations
Regions
Delivery centers
Services & Capabilities
Service categories
Specific services
Technology
Technology expertise
- CX Index
- DevOps DORA Metrics
- Digital Maturity
- EX Benchmarking
- Forrester Wave
- GCC Benchmarking
- India GCC
- TEI
- Zero Trust Benchmarking
Client Experience
Customer size
Enterprise
Industries served
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