Reckitt Benckiser Group plc Global Capability Center (Hyderabad)

"Reckitt Benckiser Group plc, headquartered in Slough, United Kingdom, is a global consumer goods company focused on health, hygiene, and nutrition with £14.2 billion in revenue (FY2025) and approximately 36,000 employees worldwide. The company owns Powerbrands including Dettol, Lysol, Durex, Nurofen, Vanish, and Finish, selling in over 190 countries. Its India GCC, the Reckitt Global Hub in Hyderabad established in 2018, employs over 3,000 professionals and serves as a strategic Center of Excellence driving global IT&D, finance, supply chain, and shared services operations.

The Hyderabad GCC functions as a digital transformation hub with end-to-end delivery ownership across enterprise platforms and AI-led solutions. The centre is an early AI adopter, having built its first HR chatbot in 2019 and implemented AI-led talent screening in 2020, with teams working on modernising core systems, improving supply chain visibility, and supporting manufacturing through digital test labs. The technology stack spans AWS, Azure, SAP S/4HANA, ServiceNow, Workday, Snowflake, and Apache Kafka, with engineering teams using Java, Python, JavaScript/TypeScript, React, and SAP ABAP, while AI/ML capabilities include TensorFlow, PyTorch, Hugging Face, and OpenAI. The Hyderabad centre recently led a major global S/4HANA rollout delivered entirely from India in a compressed timeline, demonstrating the GCC’s execution capability. With 40% women in leadership and a target of achieving gender balance across all levels by 2030, the centre reflects Reckitt’s commitment to inclusive growth. The GCC continues to expand its AI and automation capabilities, reinforcing Hyderabad’s position as one of Reckitt’s most strategically important global hubs outside the UK."

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