AT&T Global Capability Center (Gurugram)
A detailed profile of AT&T's Global Capability Center including operations, leadership, functions, and strategic importance.
Employees
8000
Revenue
US$ 122.4 billion (FY2024)
Market Cap
$170B
Headquarters
Dallas, United States
About AT&T India Global Operations and Technology Centre
AT&T's India Global Operations and Technology Centre in Gurugram is a large and operationally mature telecommunications GCC that plays a significant role in supporting AT&T's complex US network and enterprise operations. Established in 2006, the centre has grown to approximately 8,000 professionals working across network operations software, business support systems, cybersecurity, and 24/7 operations support for AT&T's US wireless and broadband infrastructure. The centre's support for FirstNet — the dedicated public safety broadband network for America's first responders — represents one of its most mission-critical responsibilities.
The centre's engineering work is shaped by the complexity and scale of AT&T's network, one of the largest telecommunications infrastructures on earth. Network operations teams develop software that monitors, diagnoses, and resolves issues across millions of network elements spanning fibre, wireless towers, routers, and data centres. Cybersecurity is a growing focus, with teams building threat detection and response platforms for AT&T's enterprise security services — a business where India engineering capability supports AT&T's position as a major enterprise security vendor.
AT&T India targets 9,000 employees by 2027, with growth in network software, cybersecurity, and AI analytics. The DLF Cyber Hub campus in Gurugram provides an excellent working environment in the heart of Delhi NCR's technology corridor, and AT&T's long operating history in India has created a stable institutional culture that attracts experienced telecommunications technology professionals.
Parent Enterprise Overview
Headquarters
Dallas, United States
Industry
Telecom
Type
Telecom
Employees
149000
Revenue
US$ 122.4 billion (FY2024)
Mkt Cap
$170B
Ticker
T
GCC Setup
GreenfieldScale & Operations
Total Employees
8000
Office Locations
2
Year Established
2006
Core Capabilities
Strategic Role in Global Network
Global Mandate
Develop and operate network operations software, BSS/OSS systems, cybersecurity platforms, and data analytics supporting AT&T's US wireless, broadband, and FirstNet public safety telecommunications operations.
Revenue Contribution
Estimated to represent approximately 5% of AT&T's global workforce, delivering significant technology and operations capacity supporting $122.4 billion in annual revenues.
Proprietary Ownership No
Technology & Platforms
Cloud Platforms
Data Platforms
Enterprise Platforms
Engineering Stack
AI / ML
DevOps Tools
Innovation & R&D
Innovation Labs
Not active
AI Center of Excellence
Not established
Editorial Review
AT&T's India Global Operations and Technology Centre in Gurugram is a large and operationally mature telecommunications GCC that plays a significant role in supporting AT&T's complex US network and enterprise operations. Established in 2006, the centre has grown to approximately 8,000 professionals working across network operations software, business support systems, cybersecurity, and 24/7 operations support for AT&T's US wireless and broadband infrastructure. The centre's support for FirstNet — the dedicated public safety broadband network for America's first responders — represents one of its most mission-critical responsibilities.
The centre's engineering work is shaped by the complexity and scale of AT&T's network, one of the largest telecommunications infrastructures on earth. Network operations teams develop software that monitors, diagnoses, and resolves issues across millions of network elements spanning fibre, wireless towers, routers, and data centres. Cybersecurity is a growing focus, with teams building threat detection and response platforms for AT&T's enterprise security services — a business where India engineering capability supports AT&T's position as a major enterprise security vendor.
AT&T India targets 9,000 employees by 2027, with growth in network software, cybersecurity, and AI analytics. The DLF Cyber Hub campus in Gurugram provides an excellent working environment in the heart of Delhi NCR's technology corridor, and AT&T's long operating history in India has created a stable institutional culture that attracts experienced telecommunications technology professionals.
Hiring & Talent
Hiring Status
Moderate Hiring
Open Roles
300
University Hiring
No
Key Hiring Areas
Top Skills
Growth & Expansion
Headcount Target by 2027
9,000 employees by 2027
Focus Areas
- Expanding network software engineering; deepening cybersecurity capabilities; growing data analytics for network operations.
Vendor Ecosystem
Technology Partners
Workspace Partner
Staffing Partners
Timeline & Media
Key Milestones
Established 2006; crossed 7, 000 employees 2020; FirstNet operations support team expanded 2022; cybersecurity CoE established 2023
News Mentions
AT&T India GOTC Expands Network Operations Software Engineering Team in Gurugram
AT&T India GCC Supports FirstNet Public Safety Network Operations with 24/7 Engineering Team
AT&T India Grows to 8,000 Professionals as Gurugram Becomes Key Telecom Technology Hub
Press Releases
AT&T Expands India Global Operations and Technology Centre for Network and Cybersecurity
AT&T India Launches AI-Powered Network Analytics Programme
DEI & Sustainability
Sustainability Initiatives
AT&T ESG commitments; net-zero climate goals; connectivity for underserved communities.
Diversity Programs
Women in Leadership
30%
Awards & Recognition
Great Place to Work India 2023
Best Telecom GCC Gurugram 2023
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