AT&T India Global Operations and Technology Centre logo

AT&T Global Capability Center (Gurugram)

A detailed profile of AT&T's Global Capability Center including operations, leadership, functions, and strategic importance.

Employees

8000

Revenue

US$ 122.4 billion (FY2024)

Market Cap

$170B

Headquarters

Dallas, United States

Gurugram, India
2 Offices
Est. 2006
LinkedIn link
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About AT&T India Global Operations and Technology Centre

AT&T's India Global Operations and Technology Centre in Gurugram is a large and operationally mature telecommunications GCC that plays a significant role in supporting AT&T's complex US network and enterprise operations. Established in 2006, the centre has grown to approximately 8,000 professionals working across network operations software, business support systems, cybersecurity, and 24/7 operations support for AT&T's US wireless and broadband infrastructure. The centre's support for FirstNet — the dedicated public safety broadband network for America's first responders — represents one of its most mission-critical responsibilities.

The centre's engineering work is shaped by the complexity and scale of AT&T's network, one of the largest telecommunications infrastructures on earth. Network operations teams develop software that monitors, diagnoses, and resolves issues across millions of network elements spanning fibre, wireless towers, routers, and data centres. Cybersecurity is a growing focus, with teams building threat detection and response platforms for AT&T's enterprise security services — a business where India engineering capability supports AT&T's position as a major enterprise security vendor.

AT&T India targets 9,000 employees by 2027, with growth in network software, cybersecurity, and AI analytics. The DLF Cyber Hub campus in Gurugram provides an excellent working environment in the heart of Delhi NCR's technology corridor, and AT&T's long operating history in India has created a stable institutional culture that attracts experienced telecommunications technology professionals.

Parent Enterprise Overview

Headquarters

Dallas, United States

Industry

Telecom

Type

Telecom

Employees

149000

Revenue

US$ 122.4 billion (FY2024)

Mkt Cap

$170B

Ticker

T

GCC Setup

Greenfield

Scale & Operations

Total Employees

8000

Office Locations

2

Year Established

2006

Core Capabilities

Software EngineeringEngineering & TechnologyData & AnalyticsMachine LearningCybersecurityIT OperationsOperations & Business Process

Strategic Role in Global Network

Global Mandate

Develop and operate network operations software, BSS/OSS systems, cybersecurity platforms, and data analytics supporting AT&T's US wireless, broadband, and FirstNet public safety telecommunications operations.

Revenue Contribution

Estimated to represent approximately 5% of AT&T's global workforce, delivering significant technology and operations capacity supporting $122.4 billion in annual revenues.

Proprietary Ownership No

Technology & Platforms

Cloud Platforms

Microsoft AzureAWS

Data Platforms

Apache KafkaDatabricksSnowflake

Enterprise Platforms

SAPOracle ERPSalesforce

Engineering Stack

JavaPythonGo.NET/C#JavaScript/TypeScript

AI / ML

TensorFlowPyTorchScikit-learn

DevOps Tools

KubernetesDockerJenkinsGitHub Actions

Innovation & R&D

Innovation Labs

Not active

AI Center of Excellence

Not established

Editorial Review

AT&T's India Global Operations and Technology Centre in Gurugram is a large and operationally mature telecommunications GCC that plays a significant role in supporting AT&T's complex US network and enterprise operations. Established in 2006, the centre has grown to approximately 8,000 professionals working across network operations software, business support systems, cybersecurity, and 24/7 operations support for AT&T's US wireless and broadband infrastructure. The centre's support for FirstNet — the dedicated public safety broadband network for America's first responders — represents one of its most mission-critical responsibilities.

The centre's engineering work is shaped by the complexity and scale of AT&T's network, one of the largest telecommunications infrastructures on earth. Network operations teams develop software that monitors, diagnoses, and resolves issues across millions of network elements spanning fibre, wireless towers, routers, and data centres. Cybersecurity is a growing focus, with teams building threat detection and response platforms for AT&T's enterprise security services — a business where India engineering capability supports AT&T's position as a major enterprise security vendor.

AT&T India targets 9,000 employees by 2027, with growth in network software, cybersecurity, and AI analytics. The DLF Cyber Hub campus in Gurugram provides an excellent working environment in the heart of Delhi NCR's technology corridor, and AT&T's long operating history in India has created a stable institutional culture that attracts experienced telecommunications technology professionals.

Hiring & Talent

Hiring Status

Moderate Hiring

Open Roles

300

University Hiring

No

Key Hiring Areas

Software EngineeringCloud EngineeringCybersecurityData Engineering

Top Skills

PythonSQLAWSKubernetesJavaCybersecurity.NETAzure
🏢

Growth & Expansion

Headcount Target by 2027

9,000 employees by 2027

Focus Areas

  • Expanding network software engineering; deepening cybersecurity capabilities; growing data analytics for network operations.

Vendor Ecosystem

Technology Partners

MicrosoftAWSEricsson

Workspace Partner

DLF Cyber Hub Gurugram

Staffing Partners

ManpowerGroupQuess Corp

Timeline & Media

Key Milestones

Established 2006; crossed 7, 000 employees 2020; FirstNet operations support team expanded 2022; cybersecurity CoE established 2023

News Mentions

AT&T India GOTC Expands Network Operations Software Engineering Team in Gurugram

AT&T India GCC Supports FirstNet Public Safety Network Operations with 24/7 Engineering Team

AT&T India Grows to 8,000 Professionals as Gurugram Becomes Key Telecom Technology Hub

Press Releases

AT&T Expands India Global Operations and Technology Centre for Network and Cybersecurity

AT&T India Launches AI-Powered Network Analytics Programme

DEI & Sustainability

Sustainability Initiatives

AT&T ESG commitments; net-zero climate goals; connectivity for underserved communities.

Diversity Programs

AT&T diversity and inclusion; women in tech; LGBTQ+ inclusion; veteran hiring.

Women in Leadership

30%

Awards & Recognition

Great Place to Work India 2023

Best Telecom GCC Gurugram 2023

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